Edson Vacation Packages

broken chair I just about fell out and hurt myself when I tried to book a room they told me the manager would phone to explain and the manager NEVER DID the sign says ICE ON SECOND FLOOR could not find ice machine finally got smoking room NO ASHTRAY took over a day to get a new chair person at desk very slow

Nice stay. But need to train your stay better check in toke 40 min

The hotel is in a good location, staff are friendly. A little old fashioned and stuffy, not what I expected for a boutique style hotel in a hip neighbourhood. The rooms are also a bit stuffy and there is no on demands service just super basic cable.

Orginally recieved a deluxe room with King bed. Bedroom was very nice and spacious but after checking the bed the sheets were not clean. They moved us to another room. Shower head had low pressure and bathroom seemed smaller then the previous room we were given.

Booked a double queen room through Expedia. Check-in was fine, until we got to our room to see only two double beds. Went back to the front desk who told me they had no other rooms available. We were disappointed that we had to pay for the double queen room even though we didn't get it, and we now had to cram 4 adults into two double beds, but there was seemingly nothing we could do. They did give us breakfast vouchers to make up for it. A couple hours later, my boyfriend (who was not with me when I checked in), went to ask the front desk and the same staff member told him they had double queen rooms left. I am not sure why I was told there were none, yet he was told they had several. He waved me up to the desk and the staff member immediately recognized me and seemed annoyed that they now had to give us a double queen room, even though that is what I originally booked and also paid for.