Durston Vacation Packages

Clean room and the staff are very friendly and helpful

Disappointing stay. I have no idea how the layout of our room was signed off as a toilet directly opposite the bed and the window in line with the beds therefore shining light pollution directly on your face when you’re trying to sleep is an odd choice. The aircon shuts off automatically at midnight and you have to get up to turn it on. It is located directly opposite the beds and emits a night light until it turns off. We were really looking forward to breakfast but all the pastries and cooked food was either burnt and stone cold (sausages, mushrooms, all the pastries) or undercooked and stone cold (eggs, tomatoes). The fruit was nice though and the smoothies are a nice touch. Parking is a challenge. I’ve always loved the service at the Clayton in Chiswick and expected the same or better here as it’s a newer hotel but I wouldn’t stay again.

Place is convenient, comfortable and safe