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Overview of Shangri La Hotel Dubai

Photo gallery

Featured Image
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Hypo-allergenic bedding, minibar, in-room safe, desk
VIP Access

Shangri La Hotel Dubai

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationCity Walk14 min walk
    Popular LocationDubai International Financial Centre17 min walk
    Popular LocationEmaar Square5 min drive
    AirportDubai (DXB-Dubai Intl.)18 min drive

Choose dates to view prices

  • Horizon Deluxe, Room, 1 King Bed

    Photos of Horizon Deluxe, Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 484 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details

  • Deluxe Room, 2 Twin Beds, Burj View

    Photos of Deluxe Room, 2 Twin Beds, Burj View

    4.1/5 guest room rating

    Room amenities

    • 484 sq ft
    • City view
    • Sleeps 4
    • 2 Twin Beds
    More details

  • Deluxe Room, 2 Twin Beds, Sea View

    Photos of Deluxe Room, 2 Twin Beds, Sea View

    4.4/5 guest room rating

    Room amenities

    • 484 sq ft
    • Sea view
    • Sleeps 4
    • 2 Twin Beds
    More details

  • Deluxe Room, 1 King Bed, Burj View

    Photos of Deluxe Room, 1 King Bed, Burj View

    4.8/5 guest room rating

    Room amenities

    • 484 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details

  • Deluxe Room, 1 King Bed, Sea View

    Photos of Deluxe Room, 1 King Bed, Sea View

    4.6/5 guest room rating

    Room amenities

    • 484 sq ft
    • Sea view
    • Sleeps 4
    • 1 King Bed
    More details

  • Horizon, Premier Room

    Photos of Horizon, Premier Room

    Room amenities

    • 710 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details

  • Horizon, Executive Room

    Photos of Horizon, Executive Room

    Room amenities

    • 592 sq ft
    • Partial sea view
    • Sleeps 4
    • 1 King Bed
    More details

  • Suite, 1 Bedroom

    Photos of Suite, 1 Bedroom

    4.8/5 guest room rating

    Room amenities

    • 893 sq ft
    • Partial sea view
    • Sleeps 4
    • 1 King Bed
    More details

About this area

Dubai

Located in Dubai, Shangri La Hotel Dubai is in the city center and near a metro station. Dubai Mall and BurJuman Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Safa Park and Dubai Creek. Traveling with kids? Make time for Dubai Aquarium & Underwater Zoo, or check out an event or a game at Meydan Racecourse. Spend some time exploring the area's activities, including golfing.
Visit our Dubai travel guide
View in a map
Map
Popular Location

What's nearby

  • City Walk - 14 min walk
  • Dubai International Financial Centre - 17 min walk
  • Emaar Square - 5 min drive
  • Dubai Aquarium & Underwater Zoo - 9 min drive
  • Burj Khalifa - 11 min drive

Getting around

  • Financial Centre Station - 8 min walk
  • AirportDubai Intl. Airport (DXB) - 18 min drive

Restaurants

  • Dunes Cafe — 1 min walk
  • Hoi An — 1 min walk
  • Tim Hortons — 4 min walk
  • Starbucks — 5 min walk
  • Teatro — 8 min walk
View in a map

About this property

Shangri La Hotel Dubai

Family-friendly Dubai hotel in Trade Center, near Dubai Aquarium & Underwater Zoo
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 3 bars/lounges, a health club, and a poolside bar. All 302 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LED TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars, and separate bathtubs and showers.
Shangri La Hotel Dubai offers 302 air-conditioned accommodations with minibars and safes. LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, a health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Shangri-La Cares (Shangri-La)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking is wheelchair accessible
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 150 for adults and AED 73 for children
  • 3 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool sun loungers

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Sauna
  • Shuttle services
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 120.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 150 for adults and AED 73 for children (approximately)
  • Airport shuttle fee: AED 315 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
Hotel Shangri-la Dubai
Shangri-la Dubai
Shangri-la Dubai Hotel
Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri La Hotel Dubai Hotel
Shangri La Hotel Dubai Dubai
Shangri La Hotel Dubai Hotel Dubai

Frequently asked questions

Can I cancel my reservation for free at Shangri La Hotel Dubai and receive a full refund?
Yes, Shangri La Hotel Dubai offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri La Hotel Dubai cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Shangri La Hotel Dubai?
As of Feb 25, 2021, prices found for a 1-night stay for 2 adults at Shangri La Hotel Dubai on Mar 18, 2021 start from CA $150, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Shangri La Hotel Dubai have a pool?
Yes, this property has an outdoor pool.
Is Shangri La Hotel Dubai pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shangri La Hotel Dubai?
Self parking and valet parking are free at this property.
What time is check-in at Shangri La Hotel Dubai?
Check-in is from 2:00 PM - 5:30 AM.
What time is check-out at Shangri La Hotel Dubai?
Check-out is at noon.
Does Shangri La Hotel Dubai provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of AED 315 per vehicle applies.
Where is Shangri La Hotel Dubai located?
This family-friendly Dubai hotel is located in the business district, within 2 mi (3 km) of City Walk, Dubai Aquarium & Underwater Zoo, and Dubai Mall. Burj Khalifa and Dubai International Financial Centre are also within 2 mi (3 km). Financial Centre Station is 8 minutes by foot and Emirates Towers Station is 17 minutes.
4.6
Wonderful
Rating 5 - Excellent. 738 out of 982 reviews
5 - Excellent 75%
Rating 4 - Good. 174 out of 982 reviews
4 - Good 18%
Rating 3 - Okay. 44 out of 982 reviews
3 - Okay 4%
Rating 2 - Poor. 11 out of 982 reviews
2 - Poor 1%
Rating 1 - Terrible. 15 out of 982 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiancé and I stayed here at the Shangri-La hotel for five nights the service was excellent the rooms were clean and the hotel was beautiful we had absolutely no complaints!
Stayed 5 nights in Feb 2021

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, location and cleanliness. I would recommend it
Stayed 7 nights in Jan 2021

2/5 Poor

Business traveller
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Sad face IconDisliked: Staff & service
The hotel is modern and clean but the staff are unhelpful. I asked for an Apple charger and was told I had to wait reception whilst it charged On 4 occasions my room key failed and they refused to send staff to me and Insisted I come down 37 floors Music from the nightclub was booming 6 floors below I was moved to a better room when I complained and given the business card of the customer service manger and when I emailed him about further complaints he ignored me The worse thing was lousy service at a time of limited occupancy and an abundance of staff
Stayed 9 nights in Jan 2021

5/5 Excellent

Stayed 3 nights in Dec 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough about how excellent the staff at Shangri-la was during my stay. From the moment I arrived on the property until the moment I left, I experienced unparalleled levels of service. Combine that with my excellent view of Burj Khalifa, and I know I will be returning again. I could not have asked for a better stay!
Stayed 11 nights in Dec 2020

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