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Grand Mercure Dubai City

5.0 star property
Luxury Dubai hotel in Garhoud with 2 restaurants

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Grand Mercure Dubai City

Exterior
Reception
Minibar, in-room safe, desk, blackout drapes
Indoor wedding
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

8.4 out of 10
Guests loved the amenities.
  • Pool
  • Breakfast available
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Air conditioning
    Air conditioning
  • Spa
    Spa
The price is CA $128
CA $164 total
includes taxes & fees
Sep 28 - Sep 29
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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Suite

Minibar, in-room safe, desk, blackout drapes

Deluxe Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite

Minibar, in-room safe, desk, blackout drapes

Premium Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
  • 646 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bidet
Private bathroom
  • 320 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite

Grand Suite

Grand Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dishwasher
LED TV
  • 1087 sq ft
  • City view
  • Sleeps 7
  • 3 Double Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bidet
Private bathroom
  • 320 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bidet
Private bathroom
  • 320 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (Dubai)

Suite (Dubai) | Living area

Suite (Dubai)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
LED TV
  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Grosvenor)

Suite (Grosvenor) | Living area

Suite (Grosvenor)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
  • 818 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bidet
Private bathroom
  • 320 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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CA $83 total
includes taxes & fees
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About the area

Map
61B Street, Garhoud, Next to GGICO Metro, Dubai, 13868

What's nearby

  • City Centre Deira - 16 min walk
  • Gold Souk - 8 min drive
  • Dubai World Trade Centre - 8 min drive
  • Dubai Creek - 10 min drive
  • Dubai Mall - 12 min drive

Getting around

  • GGICO Station - 6 min walk
  • Dubai Intl. Airport (DXB) - 7 min drive

Restaurants

  • ‪Infinite Passion Speciality Coffee - ‬7 min walk
  • ‪Ashrafi Restaurant - ‬8 min walk
  • ‪Coffeol - ‬3 min walk
  • ‪Loumi Restaurant - ‬4 min walk
  • ‪Defood Restaurant - ‬6 min walk

About this property

Grand Mercure Dubai City

Luxury hotel near City Centre Deira
Located close to Dubai Creek, Grand Mercure Dubai City provides free airport drop-off, a free daily manager's reception, and a terrace. Indulge in a facial and a body treatment at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Middle Eastern cuisine. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 2 outdoor pools and a children's pool, with sun loungers
  • Free valet parking
  • Buffet breakfast (surcharge), bike rentals, and an electric car charging station
  • A front-desk safe, a banquet hall, and a reception hall
  • Guest reviews speak highly of the helpful staff
Room features
All 361 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries, and bidets
  • 49-inch LED TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, French (Sign language), German, Hindi, Italian, Russian, Russian (Sign language), Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour free airport drop-off shuttle at scheduled times
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday buffet breakfast available for a fee: AED 85 for adults and AED 42.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • D Sky line
  • Huzza
  • Mizmah
  • Qova
  • Walima

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool (guest access)
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Raised toilet seat
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 184.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 85 for adults and AED 42.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 184.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Mercure Dubai City Hotel
Grand Mercure Dubai City Dubai
Grand Mercure Dubai Airport Hotel
Grand Mercure Dubai City Hotel Dubai

Frequently asked questions

Does Grand Mercure Dubai City have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Grand Mercure Dubai City?

As of Sept 26, 2024, prices found for a 1-night stay for 2 adults at Grand Mercure Dubai City on Sept 28, 2024 start from CA $128.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Dubai City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Dubai City?

Valet parking is free at this property.

What time is check-in at Grand Mercure Dubai City?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours, for a fee.

What time is check-out at Grand Mercure Dubai City?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Mercure Dubai City provide a shuttle to the airport?

Yes, there's a free shuttle from the hotel to the airport that runs at scheduled times.

Where is Grand Mercure Dubai City located?

Located in Garhoud, this luxury hotel is 0.8 mi (1.3 km) from City Centre Deira and 3.1 mi (5 km) from Dubai Creek. Gold Souk and Dubai World Trade Centre are also within 6 mi (10 km). GGICO Station is 6 minutes by foot and Concourse D Station is 12 minutes.

Grand Mercure Dubai City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 407 out of 725 reviews" "
Rating 8 - Good. 145 out of 725 reviews" "
Rating 6 - Okay. 69 out of 725 reviews" "
Rating 4 - Poor. 41 out of 725 reviews" "
Rating 2 - Terrible. 63 out of 725 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Transit stopover for 1 night. Clean, comfortable and quiet. Been here before. Will use again
Stayed 1 night in Sep 2024

10/10 Excellent

Angela Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very friendly and attentive. Very clean hotel and quick cleaning of the rooms.
Stayed 9 nights in Aug 2024

2/10 Terrible

George

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Everything was good but I had to wait 1hour for my room to be ready when I asked and payed for it to be ready at 9. I paid all the full payments for early check-in, but I had to stay for one hour waiting. Overall, everything was OK! everything is good.
Stayed 1 night in Aug 2024

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Justine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good facilities, friendly staff and nice breakfast. Only issue was, we booked for 4 people, but only 1 bed, and 2 towels. We eventually received 2 roll-away beds, but it took up all the lounge area, so we could not utilise this area.
Stayed 2 nights in Aug 2024

6/10 Okay

Irene Kuda

Travelled with family
Liked: Staff & service, amenities
The ambiance- very good. I am allergic to carpets and so asked for a carpet free room and was told their was non. This spoiled my sttay at the hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Madeleine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for a quick stopover before your next flight- good aircon and food options for breakfast. Will definitely use again!
Stayed 1 night in Aug 2024

10/10 Excellent

S, Scarborough

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Check in excellent. Not a glamorous hotel but great for a quick transit
Stayed 1 night in Aug 2024

10/10 Excellent

Ahmad

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Jul 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay.
Stayed 1 night in Jul 2024

6/10 Okay

Khursheda

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Number I stayed didn’t have hair conditioner, room smelled like cigarette.the room was not clean well.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, convenient to get around the area. Staffs were nice. Great selection for breakfast. The room was good but beddings needed to be clean more. City view was bit boring. Overall good experience.
Stayed 2 nights in Jul 2024

10/10 Excellent

Haroon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel to stayc
Stayed 1 night in Jul 2024

6/10 Okay

Vijay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t feel like a five star hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to airport, nice rooms but service and choice at breakfast could be improved. Also service at pool bar extremely slow.
Stayed 1 night in Jul 2024

10/10 Excellent

Neran

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and customer service. Conveniently located near the airport and also 15 minutes from Dubai City. Because of the location, taxis struggled to find the main entrance but again, staff were very helpful.
Stayed 1 night in Jun 2024

10/10 Excellent

THARSINI

Stayed 3 nights in Aug 2023

10/10 Excellent

Flavio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
The service is great all the staff I have had contact really polite . The food is also with great quality . The room is spacious and comfortable
Stayed 1 night in Jun 2024

8/10 Good

Murtadha

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I stayed at this hotel for one night due to a long layover. Despite its five-star rating, the receptionist's lack of professionalism was evident from the start. He held onto my phone for several minutes without acknowledging me while I tried to provide booking details. Despite my attempts to retrieve my phone and give him necessary information, he continued to hold it, and even joked with a passing colleague while I waited. The bathroom could have been cleaner; the sink was clogged with a metal piece that I couldn't remove. On a positive note, the shower area was nice, and the beds were comfortable. However, the lobby was uncomfortably hot and humid while I waited for the shuttle. The hotel advertised a free airport shuttle, but disappointingly, it was only available for drop-offs, not pick-ups, and only until 2 PM. Overall, the hotel did not live up to its five-star rating in terms of service and attention to detail.
Stayed 1 night in Jun 2024

10/10 Excellent

Madiha

Stayed 1 night in Jun 2024

10/10 Excellent

Shoyebul

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024