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Reviews of Fortune Plaza Hotel

3 out of 5
Fortune Plaza Hotel
Al Nadha Road, P.O. Box 49185, Dubai

Reviews

6.2
Rating 10 - Excellent. 51 out of 428 reviews" "
Rating 8 - Good. 119 out of 428 reviews" "
Rating 6 - Okay. 134 out of 428 reviews" "
Rating 4 - Poor. 58 out of 428 reviews" "
Rating 2 - Terrible. 66 out of 428 reviews" "

6.6/10

Cleanliness

6.4/10

Staff & service

7.2/10

Amenities

6.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emmah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms, customer service.
Stayed 1 night in Feb 2024
Response from preethi ,reservation on Mar 14, 2024
Dear Valued Guest, Greetings from Fortune Plaza hotel! Thank you for taking the time and effort to share your concerns with us. We noticed your comment and will take immediate corrective action. We hope you will give us the opportunity to serve you better in the future.With best regard,fortune plaza hotel team

6/10 Okay

Sergejs

Travelled with group
Hotel administrator not dear me deaf, I not like
Stayed 3 nights in Nov 2023

2/10 Terrible

MOHAMED ARIF

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from preethi ,reservation on Oct 31, 2023
Dear Valued Guest ,Thanks for sharing your rating with us .Best regards , fortune plaza hotel team

10/10 Excellent

hameed

Stayed 1 night in Apr 2023
Response from preethi ,reservation on Oct 31, 2023
Dear Valued Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your good comments regarding your overall stay and its comfort ability Thank you again, and we look forward to seeing you on your next trip to Fortune Plaza Hotel. Best Regards,fortune plaza hotel team

2/10 Terrible

Adebowale

Stayed 4 nights in Mar 2022
Response from fortune plaza hotel team on May 6, 2022
Dear Valued Guest, Greetings from Fortune Plaza hotel! thank you for taking the time and effort to share your concerns with us. We noticed your comment and will take immediate corrective action. We hope you will give us the opportunity to serve you better in the future. With best regard, fortune plaza hotel team

4/10 Poor

Sian

Disliked: Cleanliness, property conditions & facilities, room comfort
Nightmare
We booked as a quick stop over night to get our heads down for sleep while we waited for our friend to arrive on the flight after us. We didn’t want to pay too much but something that was close to the Airport. Arrived at 1am due to flight delay. Got taken to our room that smelt of smoke. Creatures crawling on bathroom floor! Bathroom so dirtier than a muddy football team! We couldn’t sleep as there was a nightclub in the hotel that is open till 3am. We were leaving at 6.30pm so on my got under 3hours sleep! I wouldn’t recommend even for a quick stop!
Stayed 1 night in Mar 2022
Response from fortune plaza hotel team on May 6, 2022
Dear Valued Guest, Greetings from Fortune Plaza hotel! thank you for taking the time and effort to share your concerns with us. We noticed your comment and will take immediate corrective action. We hope you will give us the opportunity to serve you better in the future. With best regard, fortune plaza hotel team

2/10 Terrible

Barbara J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't go there
Dump, we only needed it for a few hours while we waited for our flight any longer and we would have walked out, disgusting place.
Stayed 1 night in Mar 2022
Response from fortune plaza hotel team on May 6, 2022
Dear Valued Guest, Greetings from Fortune Plaza hotel! thank you for taking the time and effort to share your concerns with us. We noticed your comment and will take immediate corrective action. We hope you will give us the opportunity to serve you better in the future. With best regard, fortune plaza hotel team

2/10 Terrible

AMMAR

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2022
Response from preethi on Mar 10, 2022
Dear Valued Guest, Greetings from Fortune Plaza hotel! Thank you for taking the time and effort to share your concerns with us. We noticed your comment and will take immediate corrective action. We hope you will give us the opportunity to serve you better in the future. With best regard, fortune plaza hotel team

6/10 Okay

Yvonne Anne

Business traveller
Short stop
Not the best but close to work
Stayed 1 night in Feb 2022
Response from preethi on Mar 10, 2022
Dear Valued Guest, Greetings from Fortune Plaza hotel! Thank you for taking the time and effort to share your concerns with us. We noticed your comment and will take immediate corrective action. We hope you will give us the opportunity to serve you better in the future. With best regard, fortune plaza hotel team

2/10 Terrible

SUJITH

Disliked: Staff & service
Terrible…
The fact that I was sent a link to write this review proves that i had a confirmed booking. But the hotel reception outright refused to acknowledge the confirmation claming they dont know about hotels.com. So I had to find another hotel to stay. And what is amusing is that i booked another hotel for the next day onwards from the same group - Fortune Group. And they had no issues.
Stayed 10 nights in Jan 2022
Response from fortune plaza hotel team on Jan 29, 2022
Dear Valued Guest, Greetings from Fortune Plaza hotel! Thank you for taking the time and effort to share your concerns with us. We noticed your comment and will take immediate corrective action. We hope you will give us the opportunity to serve you better in the future. With best regard, fortune plaza hotel team

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2021

2/10 Terrible

Sherouk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most terrible experience
One of the worst experiences I've ever had in Dubai. They first gave us a room full of cockroaches (4-5 cockroaches running inside the bathroom). We changed rooms but the quality wasn't any better. Really old rooms, with old furniture and primitive bathrooms. Absolutely horrible service, cleanliness and hygiene.
Stayed 1 night in Feb 2021

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 1 night in May 2020

4/10 Poor

Adrian

Stayed 1 night in Jan 2020

8/10 Good

Biju

Liked: Room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Harvey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Departing the UAE
My stay at the hotel was very good the rooms are clean services great Needs some work in the bathroom Showerhead And sprayer or not working don’t work properly.
Stayed 4 nights in Nov 2019
Response from Marian on Nov 14, 2019
Dear Valued guest, Greetings from Fortune Plaza Hotel We appreciate your effort for spending your time and effort to share what you experienced.thank you for sharing your concerned to us.We will send someone to fix immediately. Best Regards, Marian Fortune Plaza Hotel

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST ECONOMIC HOTEL
AMAZING
Stayed 2 nights in Oct 2019
Response from marian on Oct 22, 2019
Dear Valued Guest, Greetings from Fortune Plaza Hotel We appreciate your good comment for us.its our pleasure that you have good experience during your stayed with us.We hope to give you consistent service every time. We looking forward to comeback you again to our hotel.Thank you so much Best Regards, Marian

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel and poor guest management system...
The stay was not at all felt like a comfort place for family... everywhere a dim feel... hotel management prefer guests who are coming for bachelor enjoyment... front desk staff behavior like they are the ustomers and guests as their suppliers! The lighting inside the room and corridor very poor, location is good those who are looking...cleaness is very poor...found cockoches, bugs etc. In the toilet! Hotel staff discourage online bookings....I think hotel.com should remove this hotel from their list
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to airport and reasonable price.Nice staff.I liked it.
Stayed 2 nights in Feb 2019

6/10 Okay

Divina

No floor mat in the toilet so was slippery
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel property is a bit old, so if you are looking for a modern new hotel, not this one. The toilets were dirty and not clean.
Stayed 3 nights in Jan 2019
Response from Melanie on Feb 3, 2019
Dear Valued Guest, Greetings from Fortune Plaza hotel! Thank you for taking the time and efforts to share your concerns with us. We noticed your comment and will take immediate correction action. We hope you will give us the opportunity to serve you better in the future. With best regards, Melanie / Reservation

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient stay between Dubai and Sharjah/Ajman Emirates
Stayed 1 night in Jan 2019
Response from melanie on Jan 8, 2019
Dear Valued Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your good comments regarding your overall stay and its comfortability Thank you again, and we look forward to seeing you on your next trip to Fortune Plaza Hotel. Best Regards. Ms. Melanie / Reservation

8/10 Good

Heinz, Vienna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel for Stopover near Airport Terminal 2
Stayed 1 night in Jul 2018
Response from Melanie on Aug 28, 2018
Dear Valued Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your good comments regarding your overall stay and its comfortability Thank you again, and we look forward to seeing you on your next trip to Fortune Plaza Hotel. Best Regards. Ms. Melanie / Reservation

10/10 Excellent

Ramy, Abu Dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

moe, nj

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an unfortunate experience in a great city. A deceiving information ab the hotel apartment that people chose for having a washer and dryer that was my reason to chose this place Expedia site advertising a gracious hotel with some harsh realities. Expedia description states washer dryer and free local calls. No single studio or apartment has a washer or any inside laundry service. I complained to reception, sir no other choice he denied the info I printed Expedia and this fraudulent information he said you have no choice money already paid. No laundry service but an expensive outside one. No apology or courtesy for this inconvenience, rooms were not cleaned on daily basis and smells like a dirty ashtray They have a bar downstairs and on the 1 st floor what looks like a club with Arab dancers a super loud noise every night till three 3 AM. I pointed this out don’t worry sir I’ll place you on a higher floor (3rd) true away from the club noise but facing a highway and train station. I used my noise reduction earphones during my entire stay. Parking is like a driving challenge super narrow driveway to the basement I prayed not to damage my rented Audi. I street parking up with two 150 Dirhams parking tickets. Front disk employee lacking a common sense to a disturbing point not to keep my passport hours after reservation and I have to realize I didn’t get it back. a business center windows 5 and to print the reception wrote me his email to print personal file
Stayed 5 nights in Mar 2018
Response from melanie on Apr 29, 2018
Dear Valued Guest, Greetings from Fortune Plaza hotel! Thank you for taking the time and efforts to share your concerns with us. We noticed your comment and will take immediate correction action. We hope you will give us the opportunity to serve you better in the future. With best regards, Melanie / Reservation

2/10 Terrible

yousef, Kuwait

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel pls remove of you r list, so old and noise , no car park
Stayed 1 night in Jan 2018
Response from melanie on Feb 6, 2018
Dear Valued Guest, Greetings from Fortune Plaza hotel! Thank you for taking the time and efforts to share your concerns with us. We noticed your comment and will take immediate correction action. We hope you will give us the opportunity to serve you better in the future. With best regards,

4/10 Poor

Rami

Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2018

2/10 Terrible

lio, Usa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty old don’t stay here
It has a bunch night clubs that make noise till 4 am. Windows are not double so you hear cars that from the high way.
Stayed 1 night in Jan 2018
Response from melanie on Feb 6, 2018
Dear Valued Guest, Greetings from Fortune Plaza hotel! . Thank you for taking the time and efforts to share your concerns with us. We noticed your comment and will take immediate correction action. We hope you will give us the opportunity to serve you better in the future. With best regards,

4/10 Poor

Priya, Mauritius

Disliked: Staff & service, property conditions & facilities
Unfriendly and unhelpful front desk!
A poor experience, high handed attitude from the front desk! This was our first point of contact; hence everything from there on was downhill. The hotel itself is very average, the common restrooms have no toilet paper and no help offered either!
Stayed 1 night in Dec 2017
Response from melanie on Jan 9, 2018
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your good comments regarding your overall stay and its comfortability Thank you again, and we look forward to seeing you on your next trip to Fortune Plaza Hotel. Best Regards,

10/10 Excellent

LaTonya J Carroll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a long layover
Allowed me to check in early and even upgraded me to a single one bed since I was traveling alone. Very friendly staff.
Stayed 1 night in Dec 2017
Response from melanie on Jan 9, 2018
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your good comments regarding your overall stay and its comfortability Thank you again, and we look forward to seeing you on your next trip to Fortune Plaza Hotel. Best Regards,

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was pleasant and staff also very good...
Stayed 10 nights in Nov 2017
Response from melanie on Jan 9, 2018
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your good comments regarding your overall stay and its comfortability Thank you again, and we look forward to seeing you on your next trip to Fortune Plaza Hotel. Best Regards,

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Response from Anand on Nov 26, 2017
Dear Valued Guest, Greetings from Fortune Plaza hotel! Thank you for taking the time and efforts to share your concerns with us. At Fortune Plaza Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope you will give us the opportunity to serve you better in the future. With best regards

8/10 Good

Jawaid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel location and service
Comfortable stay. Very quick check in and good service
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
1st floor and very noisy due to clubs at mezzanine
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Disliked: Room comfort
loud nightclubs
they have so many night clubs in the hotel with loud music playing all night. Cant sleep.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked for a guest and he really liked. Nicely.
They need some performance for a fast growing hotel in a very good location quietly. They are treatment is professional.

2/10 Terrible

Talal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Jonh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
The worst room I've ever seen. I booked a non-smoking room but its smell was very smoky, no windows, no service. I strongly not recommend this hotel.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
It was pleasant stay
Pleasure staying in this hotel, this is my 10th trip

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Horrible network, baby cockroach are in toilet
Horrible network, it was not working all three days. If they say free network, they should have taken care of this. Baby cockroach are in toilet and rooms, I asked them to do pest control

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Fortune Hotel
The place wasn't bad. It's about 15 minutes away from the city but it's in a quiet area. The staff was great and very cooperative. Not matte what I needed they were very personable. If you want to be away from the city, this is the perfect spot!

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing short stay in dubai
was Amazing

2/10 Terrible

Verified traveller

Disliked: Staff & service

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel.
Room was very nice and clean. A great value. Close to Dubai airport Terminal 2.

2/10 Terrible

Hamid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy hotel nice staff and decent ambience .
An overall decent place - the breakfast spread could do better

6/10 Okay

Verified traveller

Disliked: Cleanliness
no bad close to the metro and cheap
a far away little bit from downtown but is close to metro station ,so you can go eveywhere they have a many night clube in first floor botherd my sleep, but they change my room after 4 days to second floor it was goood room no noises and calm an huge room the staff very frindly accepte staff claining they Plagiarizing in their work i will recommend this hotel to my friends they have expencive food you can go outside to order food from a many small restaurant behanid the hotel you can order food from marakesh restaurant the do a delivery to your room very nice and tasty food and cheap call them for delvery thier phone number is +971 4 265 4110

2/10 Terrible

vakar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty and smelly, broken bathroom .
Very dirty and horrible experience.. Never been to such a bad hotel