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Reviews of Holiday Inn Dresden - Am Zwinger, an IHG Hotel

Holiday Inn Dresden - Am Zwinger, an IHG Hotel
Ostra-Allee 25 Am Zwinger, Dresden, SN

Reviews

8.6

Excellent

Rating 10 - Excellent. 287 out of 669 reviews" "
Rating 8 - Good. 317 out of 669 reviews" "
Rating 6 - Okay. 44 out of 669 reviews" "
Rating 4 - Poor. 15 out of 669 reviews" "
Rating 2 - Terrible. 6 out of 669 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rezija, Wolverhampton

Stayed 4 nights in Feb 2024

10/10 Excellent

Richard, Nepean

Stayed 1 night in Dec 2023

8/10 Good

barbara

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good
Good location, clean, great shower, charge of &17 for parking on the top of the room, lots of noise from the road, could have better insulated windows. Long queue to check in and check out.
Stayed 1 night in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern room. Excellent shower and bathroom. Would stay here again.
Stayed 1 night in Nov 2023
Response from A. Sack on Nov 16, 2023
Thank you very much, Christopher!

10/10 Excellent

Elyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was overall excellent, we enjoyed the fact that is was close to all the things we wanted to visit.
Stayed 5 nights in Sep 2023
Response from A. Sack on Nov 16, 2023
Thanks, Elyse :-)

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property run by some very helpful folks.
Stayed 3 nights in Sep 2023
Response from A. Sack on Oct 23, 2023
Thanks a lot, Dan!

8/10 Good

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here every time I am in Dresden. Great breakfast.
Stayed 2 nights in Sep 2023
Response from A. Sack on Sep 25, 2023
Thank you, Douglas!

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and accommodating for this English speaker. Food was good and it was an easy walk to the old city.
Stayed 1 night in Sep 2023
Response from A. Sack on Sep 25, 2023
Thanks a lot, Henry!

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went beyond our expectations. Totally recommend this hotel to everyone.
Stayed 1 night in Sep 2023
Response from A. Sack on Sep 22, 2023
Thank you very much, Henry.We appreciate your recommendation.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is an excellent value. It is very near to Zwinger palace.
Stayed 1 night in Aug 2023
Response from A. Sack on Aug 24, 2023
Thank you very much, Thomas!

10/10 Excellent

Jaesook

Liked: Staff & service
Stayed 2 nights in Jul 2023
Response from A. Sack on Aug 2, 2023
Thank you very much, Jaesook!

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few nights in Dresden
Walking distance to the centre of the city. Good breakfast. Clean rooms.
Stayed 3 nights in Jul 2023
Response from A. Sack on Jul 31, 2023
Dear Phlilip,thank you for the great review on your recent stay with us.Hoping to see you back soon.Yours team of Holiday Inn Dresden - Am Zwinger

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

MOIRA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff helpful. Gabriel at the Front desk told us an easy way to get to the trends. Was very helpful and letting us know how to get to the pieces of interest. Very helpful.
Stayed 2 nights in Jun 2023
Response from A. Sack on Aug 24, 2023
Thank you, MOIRA!

8/10 Good

Sosuke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
everything was fine

10/10 Excellent

HIDEAKI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
ドレスデンミッテ駅から近く、アクセスしやすい立地でした。
Stayed 5 nights in Sep 2022

10/10 Excellent

Ashlee

Stayed 4 nights in Sep 2022

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like almost everything about the hotel but the only thing that we didn't like is the front stairs. My wife has knee disability and stairs is very challenging for her, but other than that its all god.
Stayed 1 night in Jul 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent 2 nights here so we could visit Dresden. Didn’t have breakfast as too expensive - plenty of choice in city which is a 12 mins walk away. Did have dinner in the restaurant which was good. Parking cheaper than some of the other hotels and although room was small - bed was comfortable.
Stayed 2 nights in Jun 2022

10/10 Excellent

Andrew

Stayed 3 nights in Jun 2022

10/10 Excellent

Viktor, Greenville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the city center, very professional and customer oriented staff, outstanding breakfast service
Stayed 2 nights in May 2022

8/10 Good

Szilvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2022
Response from Anja W on Apr 7, 2022
Dear Guest, thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We hope you will visit us again. Sincerely from Holiday Inn Dresden - Am Zwinger, Anja Wehnert - Quality & Reputation Manager

10/10 Excellent

Tamara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was very elegant and clean. Staff were super sweat!
Stayed 1 night in Dec 2021
Response from Anja W on Dec 14, 2021
Dear Tamara, thank you very much for the high score, we are really appreciated about it. We hope, we will have the opportunity to welcome you back in our Hotel in the future! See you soon, kind regards from Holiday Inn Dresden - Am Zwinger, Anja Wehnert - Quality & Reputation Manager

10/10 Excellent

Airton

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and clean rooms.
Stayed 14 nights in Sep 2021

10/10 Excellent

stephanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced, clean and functional
The staff were friendly and helpful.
Stayed 3 nights in Dec 2020

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern, well located, friendly staff
I stayed during the ongoing pandemic and received excellent service. The hotel is clean, modern and the service is first class. It is well located, 2 mins walk from Dresden Mitte train station so airport access is exellent. Asked for a few things to be sent to my room, all arrived fast and as asked. Superb covid precautions too. Location also within easy walk of all Dresden's main attractions
Stayed 3 nights in Aug 2020

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Bob, Windermere

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The properety is located near the historic center and you can reach all sights by foot. The did their best in the corona times, but it does take away a bit of the expected service. Great place
Stayed 3 nights in May 2020

8/10 Good

PaulHudson, Mirfield uk

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking fee didn’t not like having to pay 12 euro per day
Stayed 2 nights in Feb 2020
Response from Nadine Hiller on Mar 23, 2020
Dear Paul Hudson, Please understand that our parking fees are based on the prices of comparable hotels in a central location. As an alternative, you can use the public parking places and houses in the sourrounding area to cheaper rates. Kind regards, Nadine Hiller Front Office - Azubi Holiday Inn Dresden - Am Zwinger

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Zimmer, super Dusche. Fenster sehr alt (Zugluft...).
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from Lisa Dilba on Jan 9, 2020
Sehr geehrter Anonymous, vielen Dank für Ihr tolles Feedback. Ihre Bewertung ist ein sehr schönes Kompliment für unser Haus und das gesamte Team! Wir freuen uns sehr, dass Sie sich bei uns rundum wohlgefühlt haben. Kommen Sie uns gern bald wieder besuchen. Mit freundlichen Grüßen aus dem Holiday Inn Dresden - Am Zwinger, Lisa Dilba Guest Service Holiday inn Dresden- Am Zwinger

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally Located Extremely Clean Hotel
This hotel is perfect for any stay while visiting Dresden! The hotel is clean, the staff is extremely kind as well as helpful for any information you might have while visiting! The location is a short walk from anything you might want to see during your visit if you have the opportunity to stay her I highly recommend it.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Rebecca

Stayed 1 night in Nov 2019

8/10 Good

Suuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Jose

Stayed 2 nights in Sep 2019

8/10 Good

Dale

Liked: Cleanliness, property conditions & facilities, room comfort
They charge 10 dollars to park on the street.
Stayed 1 night in Aug 2019

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel & great location
Good hotel in good location. Just 5 minutes walk away from the Zwinger palace. nd j
Stayed 2 nights in Aug 2019
Response from Lisa Dilba on Aug 30, 2019
Dear Nicholas, Thank you very much for your review. It is great to read that you enjoyed your time staying with us at the Holiday Inn Dresden - Am Zwinger. We hope to welcome you again at our hotel whenever travel brings you back to our beautiful city of Dresden. With kind regards, Lisa Dilba Guest Service Holiday Inn Dresden- Am Zwinger

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Surprised
Pleasantly surprised. Clean rooms, air conditioning, friendly and helpful staff and very good location. We were able to walk everywhere, close to the city center. Will definitely be coming back!
Stayed 1 night in Aug 2019
Response from Lisa Dilba on Aug 30, 2019
Dear Anonymous, Thank you very much for taking the time to describe your impressions regarding your stay at Holiday Inn Dresden - Am Zwinger. We truly appreciate your compliment regarding our location. We will be delighted to welcome you again whenever it will brings you back to Dresden. Best regards, Lisa Dilba Guest Service Holiday Inn Dresden- Am Zwinger

10/10 Excellent

Sourbh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great hotel in a good area close to the city center
Stayed 2 nights in Jun 2019
Response from Lisa DIlba on Jul 11, 2019
Dear Anonymous, Thank you very much for your review. It is great to read that you enjoyed your time staying with us at the Holiday Inn Dresden - Am Zwinger. We hope to welcome you again at our hotel whenever travel brings you back to our beautiful city of Dresden. With kind regards, Lisa Dilba Guest Service Holiday Inn Dresden- Am Zwinger

10/10 Excellent

Sharmita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good 4 star hotel that actually feels like a 4 *
This is a nice clean hotel located in a fairly central area. There’s free parking in front of the hotel but if that’s full, then parking on the roadside is absolutely fine and not very expensive at all. Overall this hotel provides Excellent value for money.
Stayed 1 night in Jun 2019
Response from Lisa Dilba on Jul 4, 2019
Dear Sharmita, Thank you very much for your review. It is great to read that you enjoyed your time staying with us at the Holiday Inn Dresden - Am Zwinger. We hope to welcome you again at our hotel whenever travel brings you back to our beautiful city of Dresden. With kind regards, Lisa Dilba Guest Service Holiday Inn Dresden- Am Zwinger

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very good room with wide space in a big living room, excellent location, but no coffe and no tea. Very bad air conditioning
Stayed 1 night in Jun 2019
Response from Lisa Dilba on Jun 27, 2019
Dear Anonymous, Please do not hesitate to contact our colleagues directly if there are any possible additions, so that we can resolve them promptly and satisfactorily. Best regards, Lisa Dilba Guest Service Holiday Inn Dresden- Am Zwinger

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place close to the Sbahn
Nice room, nice bathroom, very clean, comfortable bed which was on the firm side. The phone next to the bed wasn't working. Staff was very friendly. Just a few minutes walk to the Sbahn, two stations away from the Hbf, 15 minute walk from the Altstadt zentrum. Not many food options in the area after midnight, just a Mcdonalds about a 10 minute walk away. Still, would stay again and I would recommend.
Stayed 1 night in May 2019
Response from Lisa Dilba on Jun 11, 2019
Dear Anonymous, Thank you very much for your review. It is great to read that you enjoyed your time staying with us at the Holiday Inn Dresden - Am Zwinger. We hope to welcome you again at our hotel whenever travel brings you back to our beautiful city of Dresden. With kind regards, Lisa Dilba Guest Service Holiday Inn Dresden- Am Zwinger

8/10 Good

Masanori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Apollónia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, clean and comfortable. No free water
Stayed 3 nights in Apr 2019
Response from L. Dilba on Apr 20, 2019
Dear Apollonia, Thank you very much for the high score, we are really appreciated about it. We hope, we will have the opportunity to welcome you back in our Hotel in the future! Best regards, Lisa Dilba Guest Service Holiday Inn Dresden - Am Zwinger

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and comfy. Walking distance to the downtown
Stayed 2 nights in Dec 2018