Downtown Jacksonville Vacation Packages

There is a lot of dust under the bed and the floor feels dirty. The worst part is that a lot of cockroaches have appeared everywhere.

Room was spacious with all conveniences yet it had a stale smoke smell. After a 3 week stay, we had to wash all clothing when we got home. The configuration of the complex was odd and not easily navigated, especially to beach access. Only one elevator for the entire building. Check-in was frustrating due to all the instructions and warnings of fees for this and that. We also traveled with a service animal and did not feel welcome at all. If our service animal was not with its handler or didn’t wear the doggie bags we were given, there would be a $350 fine. Lots of fines for silly things. We also wanted to extend our stay for another 10 days because we were there for medical treatment. We were told we had to check out, check back in and move units. We loaded the car, checked out then were called an hour later and told our unit was ready. The new unit was down the hall. Over the next 10 days, no one ever used the unit we were previously in making us wonder why we really had to move. The beach view was very limited, not exactly what we expected. We spent 3 weeks there, it was quiet and clean but we most likely wouldn’t stay there again.

The Hot Tub was broken - no plan to repair it - one of the main reasons we booked this in the winter season.

Staff was great room was clean breakfast was great

Honestly the price is very good and with there not being many options in havelock at all, it’s pretty good. There are just a few things with cleanliness that i didn’t love. i felt that the bedding did not only look unclean, it felt unclean. there were a few odd stains on the bedding (sheets) and the comforter part of the bedding wasn’t very comfortable. We also stayed for 4 nights and the room was only restocked with new towels once. The staff was extremely kind and helpful though. I appreciated their kindness!