Donald Vacation Packages

We didn’t have the greatest stay at this property. When we checked in, we were given the keys to a room that was completely trashed and had not been cleaned. Had to wait at reception for at least 20 minutes each time to talk to someone. The property could also be cleaner - lots of stains on the couch and also bed sheets.

This hotel is fabulous. The staff is simply the best. The valet parking per night is over the top. ridiculous expensive. Regardless would definitely stay here again.

I always stay here when in Melbourne. Everything is walkable from here and having Brunetti Oro and Reno’s Pasta and Tiramasu across the road is a bonus. The room had a pungent smell from the pipes in the bathroom and I advised reception but the smell was there the whole 10 days. I combatted it by leaving the bathroom fan on and keeping the door closed. But before I discovered this hack I was literally sick from the smell. I didn’t use the amenities apart from the handy and cheap washer and drier $4 each but as I have terminal cancer I was glad to rest in a quiet room. They could do something about the view from Room 140 (and those on that side)as it looks onto the HVAC and pipes - even a paint and some fake grass and plants would be an improvement! I only eat toast and cereal for breakfast so the $28 was a waste for me and the machine coffee is awful. I’d stay here again just because of the familiarity with the property and its excellent location. The staff are always friendly and helpful but it would be nice to recognised as guest who’s stayed there 5 or 6 times. But I suppose I’m not the only one!!! Bed was comfy. I’ll stay again but avoid peak times (Melb Cup and Australian Open) when the prices are exhorbitant!