District of Columbia Vacation Packages

Unsatisfactory room. Too noisy. We asked to switch and was told by Elizabeth that we could not because it was an Expedia booking. Next day, after most of the electrical outlets did not function we were moved to the double/double we wanted. I screwed up the original booking and told Elizabeth that. She would not budge in spite of saying (at check in) we have plenty of rooms, let me know if you are not happy. I called her from the original room and she said "yes, I can move you to that room" SO I drove back to the check in building only to be told she would not do it. BTW, the 2 rooms were priced the same. Otherwise the stay was great except for having to move after unpacking. A royal PAIN

Very convenient location and walkable to everything. Beds are super comfortable and rooms are modern and clean. We highly recommend this hotel!

Good staff. Restaurant seemed quite pricey.

So the hotel was definitely not ready to open. Took me 4 time to get checked into a room that a king bed although it was a tier less than what I booked. There was issues with the system. Issues with house keeping amongst other things The staff was an absolute pleasure they were extremely polite and tried their best to make my stay a good one with what the hotel was offering

The property served its purpose. I found the desk staff to be a bit abrupt when I needed their help. There was only one valet, and he was working as hard as he could. However, this caused delays in getting our car and actually made us late for a dinner reservation. I can't blame him though. He was doing his best! Housekeepers did not replace toilet paper on holder and failed to leave cups for coffee. Again, maybe it was understaffing.