Disney SpringsTM Tours and Activities

staff should be better in speaking english

The setup of the hotel is strange, there a different section of the hotel for you to stay, but if you are not familiar with the hotel, you might ask yourself, why you ended up in the from section of the hotel, facing the road, and not the pool area. If you decide to sleep late, this is not the hotel for you, since noises are coming from all over the place, my las 2 mornings, it was 8:30 and there was already workers all over the place being loud, and the noise from the room above it is expected to be there too. The pool is small, but the lazy river and the access to the beach are the positive sides.

Overall the stay was fine. When booking, it’d be helpful if it’s made clear that most of the cottages are upwards of a mile or more away from the main resort area. This makes trips to use the pool and water park vehicle trips coupled with finding parking. Also, what set the trip off in the worst possible way was the fact that immediately after checking in, you are literally herded to a kiosk where they begin a high pressure timeshare pitch complete with “what time can we pick you up for your meeting tomorrow?” We just flew in, haven’t seen the resort yet, have starving kids, and already have to fight off this nonsense. A great way to abuse your patrons and ensure they will have a bad experience immediately upon arrival. That alone was almost enough to make someone not want to return.