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"Very kind staff but room was very tiny"

"とてもゆったりした広い部屋 綺麗で過ごしやすい あらゆる対応も早く、おすすめです。"

"まるで、自宅に居るような感覚でホテルとは違う善さがある。"

"Great staff, helped me with the window issue, thank you! The price was good as well"

"Wonderful staff, comfortable beds, delicious breakfast buffet that features local specialities (meibutsu) such as Nikko yuba in the chawan mushi, miso soup, local greens, etc. Property and bathrooms are a bit dated but our room was clean and well-maintained. Had free bottled water in fridge, slippers and bathrobes. Convenient location. Thanks to the helpful staff!"

"Very clean, great staff, great spa!"

"Great breakfast and nice service "

"Spacious room, very accommodating and friendly staff. "

"The best lodging experience I’ve ever had in Japan of over 10 years and over 8 cities! Very spacious and full of great amenities "

"good hotel"

"Friendly staff, clean and modern rooms. Breakfast was useful and drip coffee in the room excellent. Will stay again."

"The staff is very polite "

"Central location to everything, but is a bit tired and needs some renovation"

"We stayed at HOTEL NEWITAYA for 3 nights and had a very enjoyable stay. The location is convenient, with the train station about a 10-minute walk away and bus links just 2 minutes from the hotel. There are plenty of amenities nearby, including FamilyMart, 7-Eleven, and several restaurants, making it easy to find food and essentials. The staff were friendly, helpful, and welcoming throughout our stay. The hotel was very clean and well maintained, and we felt comfortable during our visit....

"Breakfast was fantastic. All staffs were professional and friendly. Hospitality was superior."

"The staff was very friendly."

"Clean room, helpful staff at the front desk. "

"Staff was humble and very kind."

"The hotel is close to railway and bus stations. Also a supermarket is two minutes away.. The front desk stuffs are very helpful and nice. The room is very clean and has no bad smells. Room is large compared with some other Japan hotels. Free breakfast is another plus!"