Title: JR East Hotel Mets Utsunomiya - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=26937457&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # JR East Hotel Mets Utsunomiya This energizing Utsunomiya hotel puts comfort first with thoughtfully designed spaces where travelers can truly relax after exploring the city ## Photo gallery for JR East Hotel Mets Utsunomiya ![Hallway - JR East Hotel Mets Utsunomiya (Utsunomiya)](https://images.trvl-media.com/lodging/27000000/26940000/26937500/26937457/beaced4d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - JR East Hotel Mets Utsunomiya (Utsunomiya)](https://images.trvl-media.com/lodging/27000000/26940000/26937500/26937457/97c3d1b3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - JR East Hotel Mets Utsunomiya (Utsunomiya)](https://images.trvl-media.com/lodging/27000000/26940000/26937500/26937457/205f4ec2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Blackout drapes, free WiFi, bed sheets - JR East Hotel Mets Utsunomiya (Utsunomiya)](https://images.trvl-media.com/lodging/27000000/26940000/26937500/26937457/5306b637.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room amenity - JR East Hotel Mets Utsunomiya (Utsunomiya)](https://images.trvl-media.com/lodging/27000000/26940000/26937500/26937457/2038bb27.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies JR East Hotel Mets in downtown Utsunomiya offers a contemporary place to recharge. Choose from four distinct restaurants, use in-room WiFi, maintain workout routines at the gym, or handle business needs in dedicated meeting spaces. ## Reviews 9.0 Wonderful ## Popular amenities - Free WiFi - Restaurant - Air conditioning - Gym - Business services ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=26937457&PinnedHotelID=26937457&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=26937457&PinnedHotelID=26937457&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=26937457&PinnedHotelID=26937457&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=26937457&PinnedHotelID=26937457&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=26937457&PinnedHotelID=26937457&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=26937457&PinnedHotelID=26937457&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=26937457&PinnedHotelID=26937457&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=26937457&PinnedHotelID=26937457&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 23 of 23 rooms ### View all photos for Single Room, Non Smoking (For 1 Guest) ![Blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/27000000/26940000/26937500/26937457/4d923f21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Non Smoking (For 1 Guest) 9.4 Exceptional 28 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Toilet with electronic bidet Private bathroom Deep soaking bathtub - 205 sq ft - Sleeps 2 - 1 Large Twin Bed ### View all photos for Single Room, Non Smoking (For 2 Guests) ![Blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/27000000/26940000/26937500/26937457/4d923f21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Non Smoking (For 2 Guests) 9.2 Wonderful 13 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Toilet with electronic bidet Private bathroom Deep soaking bathtub - 205 sq ft - Sleeps 3 - 1 Large Twin Bed ### View all photos for Deluxe Single Room, Non Smoking (For 1 Guest) ![Blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/27000000/26940000/26937500/26937457/8799dfcd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room, Non Smoking (For 1 Guest) 8.0 Very good 3 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Toilet with electronic bidet Private bathroom Deep soaking bathtub - 226 sq ft - Sleeps 2 - 1 Large Twin Bed ### View all photos for Twin Room, Non Smoking (For 1 Guest) ![Blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/27000000/26940000/26937500/26937457/5306b637.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Non Smoking (For 1 Guest) ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Toilet with electronic bidet Private bathroom Deep soaking bathtub - 344 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Twin Room, Non Smoking (For 2 Guests) ![Blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/27000000/26940000/26937500/26937457/5306b637.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Non Smoking (For 2 Guests) 8.0 Very good 2 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Toilet with electronic bidet Private bathroom Deep soaking bathtub - 344 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Twin Room, Non Smoking (For 3 Guests) ![Blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/27000000/26940000/26937500/26937457/5306b637.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Non Smoking (For 3 Guests) 8.8 Excellent 3 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Toilet with electronic bidet Private bathroom Deep soaking bathtub - 344 sq ft - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ### View all photos for Deluxe Twin Room, Non Smoking (For 1 Guest) ![Blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/27000000/26940000/26937500/26937457/a46db247.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Non Smoking (For 1 Guest) ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Toilet with electronic bidet Private bathroom Deep soaking bathtub - 301 sq ft - Sleeps 2 - 2 Large Twin Beds ### View all photos for Deluxe Twin Room, Non Smoking (For 2 Guests) ![Blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/27000000/26940000/26937500/26937457/a46db247.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Non Smoking (For 2 Guests) 10.0 Exceptional 2 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Toilet with electronic bidet Private bathroom Deep soaking bathtub - 301 sq ft - Sleeps 3 - 2 Large Twin Beds ### View all photos for Residential Twin Room, Non Smoking (For 1 Guest) ![Blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/27000000/26940000/26937500/26937457/b075651b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Residential Twin Room, Non Smoking (For 1 Guest) ### Highlights Air conditioning Refrigerator Flat-screen TV Washing machine Blackout drapes/curtains Hair dryer Toilet with electronic bidet Private bathroom - 398 sq ft - Sleeps 2 - 2 Large Twin Beds ### View all photos for Residential Twin Room, Non Smoking (For 3 Guests) ![Blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/27000000/26940000/26937500/26937457/b075651b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Residential Twin Room, Non Smoking (For 3 Guests) 10.0 Exceptional 1 review ### Highlights Air conditioning Refrigerator Flat-screen TV Washing machine Blackout drapes/curtains Hair dryer Toilet with electronic bidet Private bathroom - 398 sq ft - Sleeps 3 - 2 Large Twin Beds and 1 Twin Sofa Bed ### View all photos for Residential Twin Room, Non Smoking (For 2 Guests) ![Blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/27000000/26940000/26937500/26937457/b075651b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Residential Twin Room, Non Smoking (For 2 Guests) 9.6 Exceptional 4 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Washing machine Blackout drapes/curtains Hair dryer Toilet with electronic bidet Private bathroom - 398 sq ft - Sleeps 4 - 2 Large Twin Beds ### View all photos for Double Room, Non Smoking (For 1 Guest) ![Blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/27000000/26940000/26937500/26937457/4d923f21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Non Smoking (For 1 Guest) ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Toilet with electronic bidet Private bathroom Deep soaking bathtub - 258 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Double Room, Non Smoking (For 2 Guests) ![Blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/27000000/26940000/26937500/26937457/4d923f21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Non Smoking (For 2 Guests) 7.0 Good 2 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Toilet with electronic bidet Private bathroom Deep soaking bathtub - 258 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Concept Double Room, Non Smoking (For 1 Guest) ![Blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/27000000/26940000/26937500/26937457/3ac4c3a2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Concept Double Room, Non Smoking (For 1 Guest) ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Toilet with electronic bidet Private bathroom Deep soaking bathtub - 366 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Concept Double Room, Non Smoking (For 2 Guests) ![Blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/27000000/26940000/26937500/26937457/3ac4c3a2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Concept Double Room, Non Smoking (For 2 Guests) 9.0 Wonderful 2 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Toilet with electronic bidet Private bathroom Deep soaking bathtub - 366 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Residential Twin Room, Non Smoking (For 4 Guests) ![Blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/27000000/26940000/26937500/26937457/4d923f21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Residential Twin Room, Non Smoking (For 4 Guests) 10.0 Exceptional 5 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Washing machine Blackout drapes/curtains Hair dryer Toilet with electronic bidet Private bathroom - 398 sq ft - Sleeps 4 - 2 Large Twin Beds and 2 Twin Sofa Beds ### View all photos for Double Room Non smoking ![Blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/27000000/26940000/26937500/26937457/5c646211.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Non smoking - Sleeps 2 ### Deluxe Single Room Non Smoking - Sleeps 2 ### Twin Room Non smoking - Sleeps 3 ### Single Room Non smoking - Sleeps 2 ### Deluxe Twin Room-Non-Smoking - Sleeps 2 ### Concept Double Room - Sleeps 2 ### Residential Twin Room - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FUtsunomiya-Hotels-JR-EAST-HOTEL-METS-UTSUNOMIYA.h26937457.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FUtsunomiya-Hotels-JR-EAST-HOTEL-METS-UTSUNOMIYA.h26937457.Hotel-Information) ## About the area Utsunomiya is home to JR East Hotel Mets Utsunomiya. Shinohara House and Tochigi Prefectural Museum of Fine Arts are cultural highlights, and some of the area's activities can be experienced at Hachimanyama Park and Igashira Park. Tochigi Prefectural Museum and Tochinoki Family Land are also worth visiting. Guests appreciate the hotel's convenience to public transportation: Utsunomiya Station East is 11 minutes by foot and Higashi-Shukugo Tram Stop is 12 minutes. [Visit our Utsunomiya travel guide](https://www.expedia.ca/Utsunomiya.dx9559) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.56094%2C139.89792&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8DsHKIhcBnm-MxnSjM8CBzjlHKE=) 1-23 Kawamuko-cho, Utsunomiya, Tochigi, 321-0965 ### What's nearby - Shinohara House 2 min walk \- 0.2 km - Utsunoiya Futaarayama Jinja Shrine 15 min walk \- 1.3 km - Hachimanyama Park 17 min walk \- 1.4 km - Utsunomiya Castle Ruins Park 18 min walk \- 1.5 km - Matsugamine Catholic Church 3 min drive \- 1.3 km ### Getting around - Utsunomiya Station 4 min walk - Utsunomiya Station East 11 min walk ### Restaurants - 宇都宮みんみん 1 min walk - 芭莉龍 3 min walk - Gong cha 貢茶 1 min walk - いろり庵きらく 宇都宮店 5 min walk - 宇味家 3 min walk ## About this property ### JR East Hotel Mets Utsunomiya Property highlights You can look forward to dry cleaning/laundry services, a gym, and 4 restaurants at JR East Hotel Mets Utsunomiya. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Buffet breakfast (surcharge), luggage storage, and meeting rooms - A 24-hour front desk and an elevator - Guest reviews speak highly of the helpful staff Room features All 158 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews give good marks for the clean rooms at the property. Other amenities include: - Bathrooms with toilets with electronic bidets and hair dryers - Refrigerators, heating, and housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/27000000/26820000/26814000/26813974/bb95f6e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Richmond Hotel Utsunomiya Ekimae Annex Utsunomiya - Free WiFi - Air conditioning - Breakfast available - Parking available 9.0 Wonderful 355 reviews CA $73 CA $80 total Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=26813974&PinnedHotelID=26813974&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (JPY 1800 per person)](https://images.trvl-media.com/lodging/2000000/1770000/1763100/1763069/64bece25.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel MyStays Utsunomiya Utsunomiya - Free WiFi - Restaurant - Air conditioning - Gym 8.4 Very good 1,000 reviews CA $50 CA $55 total Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=1763069&PinnedHotelID=1763069&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/83000000/82890000/82883900/82883870/224d6a1a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CANDEO HOTELS UTSUNOMIYA Utsunomiya - 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Breakfast included - Free WiFi - Air conditioning - Parking available 8.0 Very good 853 reviews CA $79 CA $87 total Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=17370368&PinnedHotelID=17370368&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (JPY 1,000 per night) ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: JPY 1,600 for adults and JPY 1,600 for children - 4 restaurants ### Things to do - Gym ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (on request) ### Business services - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Hair dryer - Private bathroom - Slippers - Toilet with electronic bidet - Towels provided ### Entertainment - Flat-screen TV - Pay movies ### Food and drink - Refrigerator ### More - Air conditioning (climate-controlled) - Heating (climate-controlled) - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately JPY 1600 for adults and JPY 1600 for children - Nearby parking fee: JPY 1000 per night (164 ft away) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as JR-EAST METS UTSUNOMIYA JR EAST HOTEL METS UTSUNOMIYA Jr Mets Utsunomiya Utsunomiya JR East Hotel Mets Utsunomiya Hotel JR East Hotel Mets Utsunomiya Utsunomiya JR East Hotel Mets Utsunomiya Hotel Utsunomiya ## Frequently asked questions ### Is JR East Hotel Mets Utsunomiya pet-friendly? ### What time is check-in at JR East Hotel Mets Utsunomiya? ### What time is check-out at JR East Hotel Mets Utsunomiya? ### Where is JR East Hotel Mets Utsunomiya located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## JR East Hotel Mets Utsunomiya Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 10 Location ### 8.8 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 630 8 - Good 273 6 - Okay 72 4 - Poor 15 2 - Terrible 10 ## Reviews ### 10/10 Excellent #### Akiko Oct 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities great staff and nice breakfast. Comforting room and lounge ##### Akiko Stayed 2 nights in Oct 2025 ### 8/10 Good #### Janet Dec 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location of this hotel is so convenient. Step off the train and virtually right into the hotel. Our room was very comfortable. My only ceitisims that the room lights are quite dim and all of them on one switch. Staff were always friendly and helpful. This was our final stay in Jaoan and it was most enjoyable. ##### Janet Stayed 5 nights in Dec 2025 ### 8/10 Good #### Nancy Nov 16, 2025 Liked: Cleanliness, property conditions & facilities Large room with a sofa. ##### Nancy Stayed 5 nights in Nov 2025 ### 8/10 Good #### Julie Oct 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Stayed here for convenience for the Moto GP in Motegi. The hotel is attached to the train station and a shopping mall. The Motegi coaches pick up at the back of the hotel so very convenient. Breakfast had some western food available. Would have been nice to have coffee or black tea available in rooms. ##### Julie Stayed 2 nights in Sep 2025 ### 8/10 Good #### Bhuwan Mar 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities perfect location and friendly staff had a nice stay ##### Bhuwan Stayed 1 night in Mar 2024 ### 8/10 Good #### Hak Kwong May 1, 2024 Liked: Staff & service, amenities, property conditions & facilities Conveniently located; efficient check-in; spacious room; helpful staff ##### Hak Kwong Stayed 1 night in Apr 2024 ### 8/10 Good #### Aivie Dec 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Convenient location Location is convenient. Hotel is good, no complain. ##### Aivie Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Neil Aug 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms are comfortable & clean. Excellent breakfast. ##### Neil Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Yuri May 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent hotel. Get the breakfast - it's very good, especially the japanese option ##### Yuri Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Dean Aug 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Located in Utsunomiya station with easy access to train and bus. Many good restaurants within walking distance. ##### Dean Stayed 9 nights in Aug 2024 ### 10/10 Excellent #### Naoko Jun 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We love the breakfast buffet. Great selections of food for the price. Workers were really nice too. Will definitely stay there again next time. ##### Naoko Stayed 5 nights in Jun 2024 ### 10/10 Excellent #### Verified traveller Apr 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This is a hotel I always use when traveling on business. The hotel is clean and comfortable. ##### Verified traveller Stayed 2 nights in Apr 2024 ### 8/10 Good #### Crina Dec 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent value for money Excellent value for this hotel. It was clean, comfortable, rooms well sized, great shower, great location. I had breakfast there and it was very nice. The business lounge could do with some improvements e.g. coffee, tea, snacks available and some more tables where to sit and work. ##### Crina Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Lin Nov 6, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location and good amenities. Recommended for anyone travelling to Tochigi prefecture needing a place with accessible transportation options. ##### Lin Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Jean Aug 14, 2024 Liked: Property conditions & facilities #### Great location. Great stay. Front desk service was excellent. Only complaint I would have is the pillows are too flat. The mattress is hard but I didn’t have any problem sleeping on it. The bathroom amenities were wonderful. I would stay here again for sure. ##### Jean Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Tin Hing Jan 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is one of the best hotels I have ever lived in Utsynomiya. I visit to Utsynomiya once a year, and it is hardly find an affordable while comfortable hotel. Finally, I am able to find one. Highly recommend this hotel. I stayed in this hotel for three nights. Room is spacious.The hotel itself is convenient as it is located nearby the JR station. Staff are helpful and polite. There are many options in the breakfast buffet. I will choose to stay here again. ##### Tin Hing Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Kimihiro May 27, 2024 Liked: Property conditions & facilities, room comfort #### Recommend for train lovers Assigned in the room where we could enjoy and admire the views of Shinkansen train passing by right beside our room window. It was not noisy at all. ![](https://a.travel-assets.com/ugc/hotel-reviews/0B4DFD091F7E2AD740D2C78D47F05EDB76017C141716849552861.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kimihiro Stayed 1 night in Feb 2024 ### 6/10 Okay #### Kalyani Oct 6, 2024 Liked: Cleanliness, staff & service Great Location and good amenities. Our room (406) had a very weird layout with the bed against the wall which made it impossible for the second person to get off the bed without disturbing the other. Also, had to go up a step to get into the toilet. Not sure how other rooms are configured. ##### Kalyani Stayed 2 nights in Oct 2024 ### 4/10 Poor #### Yuki Apr 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel room was quite spacious and clean. I liked the shower head which I could adjust the angle by 10 degrees each. The negative part is that they got my name wrong, as I only had my name in alphabet in Expedia, and the hotel changed it to Japanese the wrong way, and also the floor and wall of the room is thin, I could hear the footsteps of the floor above like they were doing judo. ##### Yuki Stayed 1 night in Apr 2024 ### 8/10 Good #### Verified traveller Mar 17, 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Convenience Convenience Convenience The location of the hotel is perfect. Everywhere is walkable, with a variety of different shops and restaurants around. The check in and check out service needs improvement, as I would prefer staff to assist with the process and not rely on a full self service. The coin laundry is also easy to use, but probably not enough for the amount of rooms. Would be good if the TV could check the status of the laundry cycle. Other than that, would recommend this hotel if you visit Utsonmiya. ##### Verified traveller Stayed 1 night in Mar 2024 ### 8/10 Good #### Mark Mar 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean and Conveniently Located This hotel is within walking 5 minute distance from the key public transport within Utsonmiya. From the JR station, to the light rail and key buses. You can enter the hotel directly through the station or the ground level. There are also some department stores directly across road. The service though, needs some improvement. For example, the check in system promotes self service. Even though 2-3 staff at the counter, they cannot check any one in, but instead guide you to the machines. There also know limited English, in particular when you are trying to ask them to clear the laundry machines via the phone. Saying that, the hotel is very clean and looked quite new. Will recommend people to stay. ##### Mark Stayed 1 night in Mar 2024 ### 6/10 Okay #### Emily Oct 30, 2024 Liked: Cleanliness, amenities I chose this hotel because I wanted to stay at a somewhat decent hotel close to the train station. It was very convenient since it was literally at the train station and close to many shops and restaurants. The room was quite small and had no bells and whistles, but it's what I expected. The room was clean which was most important to me. My only complaint about the room was that there were only two pillows — one for me and one for my husband. So, sleeping wasn't very comfortable. In terms of the staff, I felt like they did their job but I didn't get the type of customer service that I was used to at other hotels where I stayed in Japan. This is why I rated it as average. The highlight of this hotel, however, was that there is a nice , roomy lounge area. It was perfect since I had family visiting and I obviously couldn't host in my room. Coffee was also available in the lounge. ##### Emily Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Shuko Jun 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed residence room which has a small sink, refrigerator and even washing machine. It was very quiet even right next to a train station. We love it and would love to come back ##### Shuko Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### William Keith Oct 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room and amenities were excellent, clean and tidy. Breakfast was also excellent, extensive selection, comfortable location. Easy access to Utsunomiya station and shopping district. ##### William Keith Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Rumiko Mar 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was a great stay. ##### Rumiko Stayed 5 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Park Hyatt Niseko Hanazono](https://www.expedia.ca/Niseko-Hotels-Park-Hyatt-Niseko-Hanazono.h38527384.Hotel-Information) > > [Konansou](https://www.expedia.ca/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.ca/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Yumotokan](https://www.expedia.ca/Otsu-Hotels-Yumotokan.h7028149.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.ca/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) > > [The Ritz-Carlton, Okinawa](https://www.expedia.ca/Okinawa-Hotels-The-Ritz-Carlton.h5117262.Hotel-Information) > > [Kawaguchiko Hotel](https://www.expedia.ca/Kofu-Hotels-Kawaguchiko-Hotel.h12991356.Hotel-Information) > > [ASO Farm Land](https://www.expedia.ca/Aso-Hotels-ASO-Farm-Land.h11868090.Hotel-Information) > > [Fuji Marriott Hotel Lake Yamanaka](https://www.expedia.ca/Yamanakako-Hotels-Fuji-Marriott-Hotel-Lake-Yamanaka.h17705474.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.ca/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.ca/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Rusutsu Resort Hotel & Convention](https://www.expedia.ca/Niseko-Hotels-Rusutsu-Resort-Hotel-Convention.h3948188.Hotel-Information) > > [Hyatt Regency Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Hyatt-Place-Tokyo-Bay.h35893302.Hotel-Information) > > [Fuji Speedway Hotel - The Unbound Collection by Hyatt](https://www.expedia.ca/Oyama-Hotels-Fuji-Speedway-Hotel.h82927328.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.ca/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Hotel Clad](https://www.expedia.ca/Gotemba-Hotels-Hotel-Clad.h38381266.Hotel-Information) > > [Fujisan Onsen Bessho SASA](https://www.expedia.ca/Kofu-Hotels-Fujisan-Onsen-Bessho-SASA.h14626817.Hotel-Information) > > [Fujisan Onsen Hotel Kaneyamaen](https://www.expedia.ca/Fujiyoshida-Hotels-Fujisan-Onsen-Hotel-Kaneyamaen.h14626290.Hotel-Information) > > [Oriental Hotel Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Oriental-Hotel-Tokyo-Bay.h1041843.Hotel-Information) > > [Ooike Hotel](https://www.expedia.ca/Kofu-Hotels-Ooike-Hotel.h5620879.Hotel-Information) > > [La Vista Fuji Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-La-Vista-Fuji-Kawaguchiko.h15976788.Hotel-Information) > > [Lakeland Hotel Mizunosato](https://www.expedia.ca/Kofu-Hotels-Lakeland-Hotel-Mizunosato.h10608801.Hotel-Information) > > [Fufu Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-FUFU-KAWAGUCHIKO.h33760212.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.ca/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Fuji Onsenji Yumedono](https://www.expedia.ca/Kofu-Hotels-Fuji-Onsenji-Yumedono.h9635420.Hotel-Information) > > [Nishiyama Onsen Keiunkan](https://www.expedia.ca/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [HOTEL MYSTAYS Fuji Onsen Resort](https://www.expedia.ca/Kofu-Hotels-HOTEL-MYSTAYS-Fuji-Onsen-Resort.h16114229.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.ca/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) ### Packages