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"Nice hotel. Didn't interact with the staff. Check in and out was automated."

"Our family enjoyed a four night stay at Hotel Keihan Universal. The primary draw was obviously the location next to USJ, but it served us well during the other parts of our Osaka travels as well. The room was very clean, staff were welcoming, the breakfast buffet was phenomenal, and the onsen was a really nice addition. Specifically we enjoyed the spaciousness of the room for our family of four, along with the in-room refrigerator and tea kettle. Dining options next to the hotel were plentiful, which made it easy to grab dinner or a snack after a long day. Its proximity next to the train station made it easy to access. We also appreciated the onsite washers and dryers, which allowed us to pack lighter on our trip."

"Lovely hotel in a great area, especial near the tax free shopping mall. Breakfast on the 54th floor is great!"

"Very close to the Disney Monroe the only damn part was the breakfast queue line was very long."

"Very, very convenient to the airport! We had a rental car which was right next door to the hotel and was so easy to return."

"Amazing hotel with a fantastic location in Osaka!"

"Everything was wonderful. "

"Love the hospitality!! We come back again"

"The hotel was quite nice, the room was small but had everything we needed and were very well maintained and clean. It was across the street from the train station which made it easy to travel and walkable to tourists sites with many restaurants and shops next door."