"The staff were so friendly and attentive. We stayed three different nights during our 10 days in Rwanda and they remembered us, gave us the room we liked best, did our laundry (for a cost) but kept it for us until we returned. The food was delicious and a varied menu. The shower was hot and had pressure. The air conditioning worked well. We would stay here again"
"The staff were so friendly and attentive. We stayed three different nights during our 10 days in Rwanda and they remembered us, gave us the room we liked best, did our laundry (for a cost) but kept it for us until we returned. The food was delicious and a varied menu. The shower was hot and had pressure. The air conditioning worked well. We would stay here again"
"When I arrived my reservation through Expedia was never reflected since they stopped using Expedia 2years ago.
I was made to pay twice and advised to resolve with Expedia when I get back to USA"
"When I arrived my reservation through Expedia was never reflected since they stopped using Expedia 2years ago.
I was made to pay twice and advised to resolve with Expedia when I get back to USA"
"Viešbutis nedidelis, ramus, švarus. Geras kainos/kokybės santykis. Kambariai erdvūs, reguliariai tvarkomi, aptarnaujantis personalas paslaugus. Mielai pagelbėja įvairiais klausimais, užsako transportą kelionei iš/į oro uostą. Tiesa, už tai imamas papildomas mokestis. Šilto vandens gali tekti palaukti 1-2 minutes kol atbėgs vamzdžiais. Papildomų paslaugų (pvz., sporto kambarys, baseinas) viešbutyje nėra tačiau yra restoranas. Maistas neblogas. Tiesa, skubant pusryčius patartina užsisakyti iš...
"Viešbutis nedidelis, ramus, švarus. Geras kainos/kokybės santykis. Kambariai erdvūs, reguliariai tvarkomi, aptarnaujantis personalas paslaugus. Mielai pagelbėja įvairiais klausimais, užsako transportą kelionei iš/į oro uostą. Tiesa, už tai imamas papildomas mokestis. Šilto vandens gali tekti palaukti 1-2 minutes kol atbėgs vamzdžiais. Papildomų paslaugų (pvz., sporto kambarys, baseinas) viešbutyje nėra tačiau yra restoranas. Maistas neblogas. Tiesa, skubant pusryčius patartina užsisakyti iš...
"You lie to us there is no wifi in the room.we cannot order certain food.vath room s not clean well.Those who are working in the serving food and mangement very kind."
"You lie to us there is no wifi in the room.we cannot order certain food.vath room s not clean well.Those who are working in the serving food and mangement very kind."
"Good comfortable stay. The hotel has a nice location (near embassies, President's office and the UN) but being on the main road is a bit noisy. They can also improve their maintenance. But overall good for the price."
"Good comfortable stay. The hotel has a nice location (near embassies, President's office and the UN) but being on the main road is a bit noisy. They can also improve their maintenance. But overall good for the price."
"The staff was very welcoming and friendly, I enjoyed the nice room with fridge. There was a gym there too which was great to use. The breakfast had a great variety and the boy running the omelet stand was so good at his job. Only problem was the restaurant in the evening. I ordered soup and waited over 1.5 hours for it... That was not good. "
"The staff was very welcoming and friendly, I enjoyed the nice room with fridge. There was a gym there too which was great to use. The breakfast had a great variety and the boy running the omelet stand was so good at his job. Only problem was the restaurant in the evening. I ordered soup and waited over 1.5 hours for it... That was not good. "
"The property was not as advertised. The place appears a bit run-down and the rooms we stayed in had stained and partially broken toilet seats. We had to urgently make arrangements to secure alternative accommodation for our elderly mothers, which was extremely inconvenient.
The hotel employee who was on duty was however very helpful and understanding, which we appreciated very well. He also contacted the hotel manager who was equally understanding and promised to process a refund for the room...
"The property was not as advertised. The place appears a bit run-down and the rooms we stayed in had stained and partially broken toilet seats. We had to urgently make arrangements to secure alternative accommodation for our elderly mothers, which was extremely inconvenient.
The hotel employee who was on duty was however very helpful and understanding, which we appreciated very well. He also contacted the hotel manager who was equally understanding and promised to process a refund for the room...
"They are currently shifting to the place across the street, so things are bit haphazard as they make the change. They did switch us to a different room when our key wasnt working. They also worked very hard to accomodate us in other ways. Overall good experience. "
"They are currently shifting to the place across the street, so things are bit haphazard as they make the change. They did switch us to a different room when our key wasnt working. They also worked very hard to accomodate us in other ways. Overall good experience. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Amazing stay at UMVA! Quiet, gorgeous architecture, yummy food, and lovely community vibes at dinner. I really enjoyed kayaking on the lake!! And throughout, felt very safe as a solo female traveller. Definitely recommend!
Amazing stay at UMVA! Quiet, gorgeous architecture, yummy food, and lovely community vibes at dinner. I really enjoyed kayaking on the lake!! And throughout, felt very safe as a solo female traveller. Definitely recommend!
The staff was very helpful and friendly and the property was very clean and well maintained. We used the gym which had all the equipment we needed, and the location was in an ideal spot. Breakfast had a great selection of food and the room was comfortable and clean as well. Recommend this hotel for a stay in Kigali.
The staff was very helpful and friendly and the property was very clean and well maintained. We used the gym which had all the equipment we needed, and the location was in an ideal spot. Breakfast had a great selection of food and the room was comfortable and clean as well. Recommend this hotel for a stay in Kigali.
Joanna
Reviewed September 12, 2026Reviewed September 12, 2026