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"Great location but only so so hotel. If all you plan to do is sleep there, fine. "

"The staff was very attentive and kind upon arrival. The hotel was a perfect location, right in Times Square, and there were a lot of things to do and places around to eat and enjoy. We had a room facing Times Square so the view was nice and we got to experience the lights and sounds of NYC right from our room. Rooms were clean and spacious for the 4 of us. The restaurant was nice as well and had a good amount of food and drinks. I would stay here again. "

"Excellent customer service "

"Great location. Staff was very helpful. Wi-fi worked fine. Noise in the hallways all night of listening to others opening and shutting their doors was the only downfall. Definitely need white noise all night to help block the doors and people talking in the halls. Overall a lovely place to stay"

"Friendly"

"Stayed here for a quick 3 day weekend in NYC and enjoyed my stay. They allowed us to check our bags in early so that we start our activities immediately. The check in process was smooth and there weren’t any surprise fees. The room was clean but they only provided towels, soap lotion and coffee. The room did not come with a mini bar/snacks or any toiletries such as tooth paste or shower caps which was not a big deal personally. Housekeeping came and reset our room beautifully once we left for our activities for the day. Overall we had a very pleasant experience here and would stay again. "

"Small. Great location. Did I say small?"

"Hotel is dated and our room was a bit dirty but the location was great "

"I did not see any advertisement that they haven’t switched to A/C yet and therefore no way to cool the room down and brought a fan to the room, it was 81 degrees in the room. It cooled down at night but still seemed odd for a hotel in Times Square to have that issue and not forewarn."