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"Excellent facility in a challenging location"

"Everything "

"We got delayed crossing into the US from Canada. We didn’t arrive to the hotel until almost 3:30 in the morning. The night time attendant was kind and courteous and helped us get checked in quickly so we could get to bed after traveling all day. The rooms are a little outdated but as clean as can be expected. The shower was nice and hot and the bed was very comfortable. If we ever pass through here again we will definitely spend the night at this hotel!"

"We enjoyed our stay. Every single employee encounter was met with a smile, friendliness"

"We went to go visit our daughter & son-in-law and granddaughter and we were very pleased with the hotel. The rooms were very very clean. The beds were super comfortable. The pool area was really nice and our granddaughter enjoyed it so much. My daughter and i had a bunch of fun playing slots at the casino and even won a little money. The only negative that we had was the buffet wasn't very good at all. I don't know if we just got there at a bad time or what , but everything else was so nice and i think my husband and i have found the perfect place to stay when we visit our daughter, and with the ridiculous prices at many of the hotels in that area Vernon downs was one of the few with lower room prices. See ya next year Vernon downs!!! "

"Always a great stay and they never disappoint ever I'm always impressed with my treatment and how friendly and attentive the staff is to my needs The Utica NewYork, Red Roof always delivers on the accommodations but where they excel is in customer service in this review come from someone who spent 45 years in the hospitality industry"

"Nice pool,great parking."

"I would definitely stay at this hotel again! The staff were kind and helpful, and everything was very clean. The only minor issue was a few hairs on the sheets—probably just missed in the wash. Otherwise, a great experience!"

"Our stay was as great as the first time, last July. The beds are extremely comfortable and the staff were very kind and helpful. "