Mexico and Central America Spa Resorts

"The property is nice and the staff was great. The restaurant food was very good. The buffet was decent. Grounds and facility were well maintained. This was our 3rd stay at this property. We will probably go to an adults only in the future. If you have kiddos, it’s a great place to stay. Ours are grown now so we all prefer a little more quiet."

"Clean, relaxing and historical hotel. Staff is world class."

"Excellent location and great staff. Breakfast was good and the property was clean."

"This hotel is very outdated. Old rooms, old smell, old bathtubs etc. The bedsheets were not very clean, I found few long hairs in my sheets upon checking in.. Location is the only great thing about it. Would not stay here again."

"Property needs an upgrade in maintenance. Ice machine doesn’t work room card always seems to not work cause it’s very sensitive magnets or the door lock is not working. Had to constantly go to the front desk to get a new card every single time I had to go back to my room room walls are very thin. You could hear your neighbor very clearly. AC in the elevators doesn’t work and it looks like they’re never going to work. Wi-Fi did not allow me to add a secondary device. They do a poor job promoting their own shows. I had no idea that they had shows at night, but they do promote all the other clubs and bars like Coco bongo. The amenities are nice. The staff is nice. The AC to your room doesn’t go lower than 22°C so your room is relatively warm. As a comfortability, I would say this is not the place but if you’re willing to go to a place that doesn’t have too much comfort or you won’t be having to deal with constant maintenance of getting into your room I would recommend this place, especially because of the pool the bars Jacuzzi breakfast the lunch it’s a good spot if you’re just if you’re expectation that is very low."

"The breakfast was good and fresh. The room was clean BUT the bathroom sink was cracked and slooow draining. There were no safety bars in the the big shower with great water pressure. I was really disappointed in the ocean. The room was advertised having crystal clear waters. And it was anything, but the beach in front of our hotel was full of seaweed from one end of the beach to the other.And going into the water ten fifteen feet.Nothing but seaweed, nobody wanted to go into the water."

"I was until your staff members came over and ask me to live the area because i was carring a bracelet from the hotel mext door, Even after I show my room key number. I ask them to go and check with the main office. I had the right to be in the hotel because I pay for it and they tread me. So I was not happy about it."

"Great location!"

"Food was terrible Hotel coffee terrible Water broken down "