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"The staff were exceptionally friendly and the room was exactly as advertised. "

"Soaking tub was very nice. Bed was very comfortable but we're glad we brought our own pillows as the room's had no support as seems to be typical for hotels nowadays. Not enough light in the bedroom. Tile floor in the main room was sticky - we think it's the cleaning products because it didn’t appear dirty but it was still kind of ick, especially with bare feet. Wifi barely supported checking email. We didn't do the breakfast. That said, we felt very safe and the staff were lovely. The location is super convenient and we'll likely stay here again."

"The breakfast menu was fresh and the management was very welcoming. "

"location"

"The Mark Spencer is not what it was. We have stayed here I think four times and the most recent visit likely will be our last. First kudos to the staff for being solicitous and very helpful. However our room was not cleaned well. We found an old soap wrapper in the bathroom, some lost headphones under the bed, and a spent coffee packet in the coffee maker filter basket. We didn't dare use any of the mugs or glasses in the room, some of which were visible dirty. Apparently the booking included a bottle of wine, which no one offered us. We didn't miss it but the principle of the matter is indicative. The breakfast options were nice to have but would have been better if the advertised fresh fruit had been available. We enjoyed a tasty breakfast sandwich but received it on an English muffin instead of the requested croissant. Not a huge deal but again, indicative of the attention being paid to details. Top notch drip coffee from Peru and a very good espresso helped. From check in to check out the staff uniformly were helpful and courteous. John greeted us out front upon arrival and when he learned that we were running late he most graciously helped us get our bags to our room, as we had to park across the street due to the garage being full. Easy parking which was nice. It saddens me to see what was a home-away-from-home fail to meet the standards we used to appreciate at this handsome old hotel."

"Good location, clean "

"Excellent as always and a super attentive staff!"

"Muy buena ubicacion, cerca a todas las lineas del Max, no hay supermercados cerca. Personal amable, habitaciones y baños amplios, modernos y bien decorados."

"Water pressure was strong. Such a plus for an old hotel. Staff is friendly and helpful. Breakfast was not memorable. Unhoused are rampant in the area. Choose where to go. Valet parking is $59 a day. best to valet to be safe. There’s a speakeasy in the hotel but wasn’t able to get in."