Derince Vacation Packages

The hotel was generally pleasant. They need to look their wifi speeds which are inadequate for working remotely and also look into changing the carpets in the rooms. The staff at reception could also benefit from some customer service training , exchanging some pleasentaries at check in and check out is fairly standard hotel practice and not too much to ask of what advertises itself as a 5* hotel. Generally great lobby and reception area,gym was outstanding, and great location for tram stops etc.

the reception guy was very mean when we arrived because we rejected using the very expensive shuttle service. there were 2 arab ladies that gave us excellent recommendations in the city

The staff here was absolutely amazing! We were greeted by the sweetest female concierge. I'm so sorry I forgot her name. However, if for some reason she's not around, everyone was super pleasant, gave great recommendations and were always available for any questions we had. Rooms were very clean and pretty spacious. The bathroom was very nice. Breakfast in the morning had alot of options as well. Overall, we would definitely return!

The Property was very nice.

I loved the service I received at this hotel. The building and the rooms were emasculate. I highly recommend staying here. They made my experience so much better than expected.