Ratings based on 823 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller fromkelso wa

Dirty

Posted 28-Aug-2016
The location was great, but the cleanliness left a lot to be desired! When you step on a broken artificial nail that isn't yours or your friends, WTH! Then, seeing someone's room service left in the hall for 2 days, plus the gals in the next room asked if our room was dirty too ..well the maids need replaced pronto. Front desk friendly except for one rude staunch uptight woman. The beds were comfy & The memories of Garden of the Gods, going to the top of the Rocky Mountains, & seeing a concert at Red Rocks will live with me forever! This hotel was just a bump in the road.
Comment from Hotel Management
6-Sep-2016 by Colleen I., Hotel Management
Adrianna, thank you for taking the time to share your feedback in regards to your most recent stay at Sheraton Denver West. As we pride ourselves on delivering a memorable hotel experience, it appears we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the lack of cleanliness you experienced in your guest room. We too are very disappointed at the level of cleanliness you described. Your experience falls far way below our standards and with this information we can investigate what fell through in the cleaning process of your room and ensure it won’t happen again. Thank you again for bringing this matter to our attention so that we may continually improve our hotel. We hope that you will consider Sheraton Denver West during your return to the Denver area, as we look forward to providing you with an experience more in-line with our hotel’s aim at flawless.
5out of 5
by A verified traveller fromLake Villa IL

Posted 25-Aug-2016
Great location close to Red Rocks, very much liked this hotel
5out of 5
by A verified traveller

Posted 12-Aug-2016
Had a great workout facility. Close to every where you need to go.
5out of 5
by A verified traveller

Booked for a Red Rocks concert

Posted 11-Aug-2016
We booked this hotel because we were going to a concert at Red Rocks. Believe me, it is the nicest hotel before Red Rocks. Its only approx 20 minutes away from Red Rocks. And about 45 minutes from the airport. Its clean and the rooms were nicely kept.
5out of 5
by A verified traveller fromNew York City, NY

Nice hotel only a few miles from downtown!

Posted 9-Aug-2016
Pros: Location
Cons: Nothing
Location: Within 9 miles of downtown Denver, close to a variety of eating places.
Very comfortable and clean room, close to a variety of restaurants.lo
5out of 5
by A verified traveller fromOmaha

Posted 8-Aug-2016
Pros: Sheltered parking was great!
Cons: The sincerity of the staff members
The lobby was clean and inviting and the staff friendly. Convenient location.
4out of 5
by A verified traveller

Posted 8-Aug-2016
Wonderful staff, enjoyable stay! Clean rooms, comfortable beds.
4out of 5
by A verified traveller

Nicest hotel close to Red Rocks

Posted 7-Aug-2016
We were going to a concert at Red Rocks. Its was the nicest hotel closest to Red Rocks. 20 minutes away.
3out of 5
by A verified traveller fromDenver

Musty moldy

Posted 1-Aug-2016
Pros: The staff was friendly.
Cons: New pillows and a spray bottle with bleach for the shower.
Our bathroom smelled musty and moldy. Also the pillows were flat and needed replaced.
5out of 5
by A verified traveller

Great staff made my daughters stay. Great!!!

Posted 1-Aug-2016
They had a blast swimming at the pool and felt the beds were amazing. The sfaff was great and really made them feel special. Well done