Ratings based on 914 Verified Reviews

4.1 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Good hotel; would definitely recommend Club level.

Posted 20-Feb-2017
Pros: Club level and location.
Cons: Update the rooms just a bit.
Location: Lots of restaurants and pretty good location.
Good hotel with nice amenities. Lots of restaurants close by and a pretty good location. We upgraded to the Club level and enjoyed the free happy hour and hot breakfast! Would recommend staying at this hotel.
5out of 5
Recommended
for Couples
by A verified traveller fromNE

Convenient location off Union.

Posted 10-Feb-2017
We were in town to visit our CSM student - typically we stay at a hotel a few blocks away from this property, but it had no vacancy. The area is delightful with multiple dining choices, sidewalks to safely walk/run & easy access to arterial roads. The Sheraton has one major perk over other neighborhood hotels, in that it has a lounge/restaurant on site. Everyone we encountered were exceptionally professional, gracious and friendly - they wowed us! They have a few covered parking spaces, nice on a frosty morning! Rooms were clean and comfortable with expected amenities for this type of hotel. We enjoyed our stay.
4out of 5
Recommended
for Everyone
by A verified traveller

Full service hotel w/ big pool

Posted 27-Jan-2017
Pros: Big pool , bath robes, full service
Cons: Bathrooms were a bit small
Location: Nice locations , dining nearby, quiet
Nice hotel in nice location, beautiful view of Denver.
3out of 5
by A verified traveller

Old place?

Posted 23-Jan-2017
The TV didn't work. The heater and the refrigerator were so noisy I could barely sleep.
5out of 5
Recommended
for Everyone
by A verified traveller fromNebraska

Affordable and quiet

Posted 18-Dec-2016
We only stayed for one night, but it was the perfect location. It's very convenient having the Light Rail right behind the hotel, especially since it started snowing while we were at the hockey game. The room was very quiet and clean. I forgot my kindle in the room when I left and when I called and asked, the staff went looking for it right away and found it! They are sending it back to me too!! I will definitely stay again.
3out of 5
Recommended
for Everyone
by A verified traveller fromPhoenix

Nice location, old facilities

Posted 3-Dec-2016
This was our second stay at this hotel, this time for 9 nights. We returned mostly because we liked the location (easy access to everywhere) and the wonderful staff (both front desk and housekeeping). The age and condition of the facilities was a factor this time. The first night we were awakened at 4 AM with a continuous howling wind from a horror movie caused by failing window seals. The manager gave us a choice of rooms to move to which we did for the night but the next day we relocated to another room that was similar to our original room (without the wind!). There were some issues such as an open heat vent in the closet that had to be closed by a maintenance guy and the bathroom faucet handle was not attached tlghtly. Also because of renovation work occurring on the floor above us, we had to endure drilling, cutting and pounding that started early in the morning for two days. The free Wi-Fi was better this visit than the previous visit and the western views of the Green Mountains are nice. Right off highway 6 is very convenient to the family we visited in Lakewood as well as to the surrounding areas such as Golden and Boulder. Considering all of the above, the room rates probably should have been reduced or otherwise compensated.
4out of 5
Recommended
for Everyone
by A verified traveller fromUS

very nice--unpredictable housekeeping

Posted 29-Nov-2016
We stayed for 5 nights. Beautiful hotel. However, housekeeping was either waking us up super early, or not coming unless I called the front desk. The first night was Thanksgiving eve. Our holiday. They knocked before 8:00 am, we asked them to come back later because we were sleeping; they didn't speak any English, so I had to call the front desk and request they come back early afternoon and they said all housekeeping was to be gone by noon. Had a dirty room the first day because of it. If people are staying multiple days, it would be nice to be able to arrange a specific time for room cleaning. :)
4out of 5
Recommended
for Everyone
by A verified traveller fromUS

Some hitches in our stay but great staff

Posted 22-Nov-2016
Pros: That you take small dogs without a fee!!! We will be back.
Cons: The King room was on the small side but the vanity was large and the shower pressure better. We did end up with water all over the bathroom floor aft
We chose this hotel first because it accepts small dogs--and without an outrageous pet fee that some of the other hotels were asking. Plus, we like the Sheraton chain. We had booked (and it was confirmed) a King bed. When we arrived, they only had a room with 2 queens for the first night. That first room was pretty bad--TINY vanity, you were completely splashed every time you turned on the sink and barely any pressure to the shower. The staff, however, was awesome! She looked for an upgrade, none available. She apologized and said she could get us into our King room the other 2 nights and offered a free breakfast. We changed rooms to the King the next day. We forgot we had food in the refrigerator and called to ask that they move that for us. While technically they did, they left it sitting outside our room instead of actually putting it in the new refrigerator. Our key didn't work when we got back on Saturday night. My boyfriend ran down to the front desk, they got us new keys and gave us an evening pass for the Club level--a very nice touch. Throughout our stay, the staff was awesome. Always helpful, smiling, gracious and welcoming.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Nov-2016 on Hotels
5out of 5
by A verified traveller

This traveller left a rating score only Posted 3-Nov-2016 on Hotels