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The hotel staff were nice, the only bar

It’s been many years since my last stay at the Lotte Palace and it did not disappoint! Fabulous, as always. The staff was so kind and helpful (Michael completed our check in and out). Great recommendations from the concierge for lunch. Prompt room service whether it was for bubbly, bandaids or extra pillows, they were right there! I simply cannot wait to return after Thanksgiving.

My company is headquartered in Tribeca, so the location is perfect. The hotel is QUIET as the street isn't a major thoroughfare, and there are no bars on the block. Easy access to transportation, and great dining.

I was a little worried when I decided to book because the hotel didn’t have great reviews in the past, but my stay was excellent for the price. The room was clean, the offer early check in at a reasonable price, and there is microwave and fridge available which was very useful. There’s also a WholeFoods across the street if you need to buy groceries.

The hotel was phenomenal! We were greeting so warmly on arrival and given great dining and neighborhood tips by Ben- who was wonderful. The rooms were beautiful and all aspects of the hotel and dining/ bar spaces were gorgeous and full of character. We enjoyed The Portrait Bar a couple of times and had such fun. We also had breakfast in the restaurant and a spectacular dinner at Cafe Carmellini. I wish I could remember our server’s name because she was top notch. I will go back to The Fifth Avenue Hotel. It was a wonderful experience.