De Kooi Vacation Packages

I had stayed in a Social Hub in Madrid and found it to be an excellent alternative to main stream hotels. The one in Amsterdam was not the case. The location for this hotel is not very good. We were assigned a handicap accessible room without requiring nor requesting one. They did change our room but unfortunately the air conditioning in that room did not work. When I enquired at the desk I was told that none of the rooms had air conditioning because it was illegal in Europe to have AC. This is of course false. The rooms were climate controlled except our room was about 25-28 degrees even though the thermostat was set to 18. They said they would send someone but never did. We survived by opening the window and luckily the fall weather kept the room comfortable for sleeping. We did not spend any daytime hours in the room. Overall, for the money we paid, we could have had a much better hotel room, closer to the city centre and in a safer, more friendlier area. I do not recommend staying at this location.

I was a solo traveler for a two week trip to Europe, and I'd say location was great, close to Vondelpark and I never felt unsafe being a solo female traveler in a new country. I originally booked for 3 nights, but stayed 2. It was too expensive for the lodging experience. I felt like I was catfished by the hotel photos, because upon arrival it looked nothing like it. It gave me hostel vibes. The building is in bad condition and old, it definitely needs a renovation. The bed and pillows were comfortable, the window view was beautiful, but the shower/bathroom were hideous, with an old shower curtain, and poor water pressure on shower. This should've cost me 1/3 of what I paid. So be it, I was already there and worked with what I had. There were was one English channel on TV, and no AC. I imagine it would be very hot and difficult to sleep in the summer time. My stay was the first week of October and it was still very warm in Amsterdam, I didn't leave the window open because of bugs, but I did use the fan which was helpful. One major issue I had was on my last day, I noticed a tiny speck of a bug crawling up the curtain by the window, I grabbed it and killed it. Took a photo, and it looked like a bed bug. I immediately informed the front desk, the gentleman came up and dismissed my concern. So I left to another, cleaner hotel around the corner. I reached out days later requesting somewhat of a refund with no luck. I would never stay here again.

Room was nice