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"It was disappointing considering the amount of great reviews it got. It’s obvious that it is an older building recently remodeled, but the "

"My hotel room smelled like an ashtray. The man at the front desk did not seem to care when I walked all the way back down and he was not very helpful. He told me “the best I can do is change you to another room, but I can’t guarantee that room will not also smell like cigarettes too.” Poor service and no proactive solutions or basic problem solving. He did not represent Peppermill Resort well. Sadly my asthma got really bad the first day because of this and I had to use my inhaler several times to be able to breathe. Lisa in room service was AMaZING!!!! So friendly, caring, above and beyond, thoughtful, and certainly made the experience memorable even through our brief interaction. Kiya (massage therapist) in the spa was great as well! I got a massage and relaxed in the spa the rest of the day and that was great!"

"Clean rooms, friendly staff, very basic breakfast, free parking."

"Room was clean as always. Staff is always friendly and polite. Fourth time stay. My go to while in Reno/Sparks"

"This is a fantastic hotel. The rooms were spacious and clearly recently renovated. The onsite restaurants are absolutely fantastic! The steakhouse is worth the splurge for sure! Would definitely come back!"

"Okay place to stay. Good if you are on a budget. Do not expect anything of note."

"The room was very clean and the staff was professional and welcoming. Overall, a great experience!"

"Staff very friendly at check-in, clean room, had fun at the casino"

"TV didn't work, someone had to come fix it twice, phone in the room didn't work, water didn't stay hot in shower, bedspread had a cigarette burn in it,"