Da Vinci Science Center Tours and Activities

I am really sad to have to write a bad review about this stay because this property has a lot of charm and potential to be a great place. Unfortunately, the staff is poorly managed and trained. While staying there on the Fourth of July, there was a brief storm and the power went out. This was unfortunate, but I could live with the inconveniences it caused if the staff had been the least bit helpful or accommodating during the situation. We were just about to go get dinner when it happened. None of the three restaurants on premises or adjacent had generators or kept their doors open in any capacity so we needed to get food somewhere else. There was no food or snacks offered by staff that night. Apparently, I was informed the next morning that I could have had water if I specifically asked (it was not being given out proactively). So we asked the front desk for ideas where to get food and they said “I don’t know.” No offer to help us figure it out. We were clearly expected to go without food, air conditioning, WiFi, hot water, and lights with no refund, discount, accommodation, or even sympathy from staff. When another guest asked, she was told she could have left. None of us were from the area and it was not easy to find food or other last minute accommodations with no help. The staff would not even provide owner/management information to the multiple unhappy guests. Another guest told me it happened twice during their stay. The staff seemed to enjoy the break. Avoid!

Great place to stay with a big family