Cullom Vacation Packages

Everything is perfect, every time. That's hard to find with many hotel chains.Keep it up!:)

Nice location, plenty of space in the Loft room, and appreciate being pet friendly. The towels need an upgrade as does some of the interior. Breakfast is convenient and daily drink at the Bar is nice.

Overall, our experience was okay. However, wherever you turn, you notice little things . . . a loose shower handle, exposed nuts/bolts at the base of the toilet, etc. Simple maintenance issues that differentiate a down-at-the-heels hotel from a good property. As for room service, we never broke the code on which days our room might be made up. Better hotels tell you what you might expect at check-in. The hotel breakfast was no better or worse than that offered by the chains. On the plus side, the kitchen staff did a good job of mixing the seven or so hot dish choices so that you were not seeing the same combination on a daily basis.

This used to be much nicer with much more attentive staff. Staff we talked with, English is a second language. A bit difficult to understand The room furniture was well used, sofa bed showed lots of wear and tear. Bed was comfortable. We had an issue with their "room service". I would never order from them again. Overall, if you are just staying the night, might be worth the discounted price.

Hotel itself was good. Customer service was lacking. Called a week ahead and day of asking if we could check in an hour early. Got there and were told we couldn’t, then saw several groups of people check in while we were waiting, we tried again and then they let us check in. Also told them our room was out of hand soap and body wash and never got it taken care of our entire stay.