Cuba Vacation Packages

Ok I know this is a 3 star hotel but the beds and pillows are the worse I have ever experienced at any hotel. Hard bed and the thinnest pillows ever. We upgraded to “all inclusive” but only breakfast was included at this hotel. Even though they have a snack bar with drinks and snacks available, we were told we’d have to pay or take a shuttle to one of there 4 other hotels in the area to eat or drink. Ridiculous policy. The staff were all great and the property is well maintained however everything is very old and in need of renovations.

loved that we can book different cuisine for evening meals all decent take on the options available, staff were really attentive at hotel and restaurants, in particular the buffets as these would get VERY busy at times Kids loved the Kids Shack, great idea, always seemed well stocked Liked that mostly "reserved" towels were moved by management on occasion so that there was a fair chance for all to get a space by the pools. I would say there needs to be more advertisement on activities as I missed the stretch class, but the morning pool/aqua workout was fun, I did most of them over the 2 weeks, would definitely recommend and visit MGM hotels again

This is a beautiful hotel in a great location. On arrival Delphine at reception was very warm,friendly and helpful. He greeted us warmly each day. The other reception staff were also wonderfully kind and helpful. The room was sparkling clean. The cleaners work particularly hard to maintain the cleanliness of the rooms daily. Janeth from the dining hall greeted us with a warm smile every morning that we went for breakfast. There is a great breakfast selection but will be slightly limited for those who are vegan. The pool isn’t huge but didn’t feel small either. Even with multiple families, there was enough space for everyone to have fun and play. I would say, they could do with having a few more sun loungers though.

I liked having the adult only pool area.

The room looks old, old TV but surrounding the hotel is great