Crystal Rock Vacation Packages

Exceptional place to stay especially if you need to go to the Cleveland Clinic because the shuttle comes here frequently.

Great staff, nice room

Very clean and welcoming staff

Not a fan of the non existent parking….as there was not any. If there is an event going on when you check in pay for the valet, definitely worth it rather than the hassle of finding parking. Something I wish I’d knew prior to arrival.

Cleveland is working hard to sustain its revival, and the Fidelity is a good example of what the city can be. Located in a side street running between the old Cleveland News-Herald building and Euclid Avenue it’s an easy walk to many of the city’s best known places, but it still feels like the retail shops that power a vibrant city center haven’t recovered enough to make the area fun and safe. The Fidelity, however, does feel fun and safe: staff give you genuine welcoming smiles and are looking for ways to be helpful. The rooms are small, but comfortable with thoughtful touches like clothes steamers and pour-over kettles. The restaurant has a mercifully short menu of tasty food all available as room service. In the morning we had breakfast just outside the official seating area, which meant we could have our dog with us without breaking any rules.