Find Hotels by Independent in Cross

"The room was dirty, smelly and bugs. Left room within a hour. Asked for a refund which we haven’t received. Booked this room because it said it had a rating of 8. Can’t imagine how it got this rating.Very disappointing!!!"

"The gym is very skimpy and the equipment didn’t work while we were there. HOWEVER, the property is very clean and the staff are very nice. Breakfast was wonderful!"

"Room was ready when we checked in. Breakfast was excellent again (reason we returned). Saves us money because buying 2 breakfast for two day would have cost 40 for each day. Our room rate nets out to 100.00 per day. The Holiday Express is next to Food Lion Grocery convivence shopping ample parking."

"This property is AMAZING!! The rooms are beautiful and well maintained. The breakfast (included) was exceptional as were the ladies preparing it and maintaining the area for cleanliness. The entire staff were helpful, polite and professional. We recommend it highly!! "

"N/a"

"I booked this stay for my mobility limited, elderly mother. The staff was so incredibly kind, allowing me to visit the room before my booking to make sure the hotel would work for my mother’s needs. During her stay, the staff realized that my mother had a difficult time opening the door to her room, so they took it upon themselves to make her a plate for breakfast morning and bring it to her. The room itself was very spacious and clean. We are so thankful for the wonderful staff, and excellent service. Great job! "

"Our 3 night stay was very nice except for the breakfast. Only hard boiled eggs that were not even peeled. Apples wrapped in plastic and no meat choice. The coffee was so very weak. We would not stay again because of these reasons. I would suggest encouraging a better breakfast. The staff was very friendly!!"

"Clean well maintained property, comfortable room and bed and friendly and courteous staff. Would definitely stay here again!"

"Great for a lengthy stay. The staff were friendly and helpful. The entire property, inside and out, was very neat and clean."