Crenans Vacation Packages

On my 17th attempt calling to add parking to my booking, the lady told me I have indoor parking and it will be €65 to pay tomorrow. When I arrived to check in they were rude and told me that I have outdoor parking and it is €95. They completely denied anything they said on the phone. The room is fine other than the easyJet style furnishings. Also some of the beds were not made, you had to put the duvet cover on yourself, hostel style. So odd. Other than that, it’s close to the gondola. It’s fine if you aren’t planning to spend much time there.

Great full-service hotel in an outstanding location. Every staff person showed complete dedication to making my stay pleasant. Morning breakfast with view of the river was memorable. Facilities are not particularly new, but everything in the room was spotless and worked perfectly.

This is a very charming hotel. We enjoyed our stay. The Massena train stop was a short walk from the hotel, making it convenient to hop on the metro to get to Old Lyon in 10-15 minutes. The staff was very friendly and helpful. Lots of dining options nearby. We would stay here again.

Nice place but a little out of the way from most things. although city transport is close.

very atmospheric, clean, and very very helpful staff