Cottonwood Vacation Packages

Rooms are clean but air conditioner doesn't work

Overall the place worked for our week. Internet was sufficient. There is a $100 deposit that isn't listed anywhere online. On our first night, we mentioned we had a service dog and were not charged a pet fee. When we extended our stay, they charged us a pet fee saying we never told them even though I had the communication. They made a fuss about having to check the room to refund the pet fee. Walls are very thin and the place is a bit outdated. The shower head looked disgusting, but surprisingly worked well. The breakfast was lacking as it was mostly eggs and I could never find the milk for cereal. Sausages were just white so we didn't touch them. Everything in the room had stains, bed linens, chairs, and even the Bible, but that nothing we're not worried about as it didn't smell bad or anything. Housekeeping was very friendly and came by almost daily to see if they could provide anything. I would come back if I absolutely had too, but the deposit not being listed was a bit disappointing. Think we may just avoid days inns altogether cause it always seems to be something of them trying to withhold money.

They updated rooms looked good but done cheaply

Ok just for a night to sleep. Staff will be all in your business.

Wonderful customer service! We stayed two nights and it was perfect. Room was a nice size and had full size frig which came in handy. Would 100% stay again!