Copper Lake Tours and Activities

Staff was extremely friendly, but the rooms could use some work. Dishwasher was LOUD and disruptive, bedding for the pullout couch was super thin (like 2 sheets) and not warm at all. The counter stools were wobbly and unstable even for a 90lb kid. A handle fell off a coffee mug when we took it out of the dishwasher, very minimal additional supplies aside from plates/cutlery in the kitchen. Toilet made a loud squealing sound everytime we flushed. Pool towels were only slightly larger than a hand towel. Weird stain on the pull out couch sheets. Overall, good location and decent price point, but definitely lacking in quality.

Deluxe Room was considerably smaller than portrayed, and the bathroom barely big enough to fit one person. The on-site spa was mediocre, especially the sauna, which was set to a lukewarm temperature (about 125 degrees F) and would have taken at least an hour to heat up to a proper temperature. No breakfast on-site. I am likely to return to Banff, but I will find a better place to stay.