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Reviews

4.1 / 5Very Good
2,927 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Spa

Map

What's nearby

  • Popular Location
    Banff National Park Information Centre
    11 min walk
  • Popular Location
    Banff Lake Louise Tourism Bureau
    11 min walk
  • Airport
    Banff, AB (YBA)
    8 min drive
  • Popular Location
    Tunnel Mountain
    10 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Standard Room, 2 Queen Beds

    Room Amenities

    • Sleeps 4
    More details
  • Superior Room, 2 Queen Beds

    Room Amenities

    • Sleeps 4
    More details
  • Corner Suite with Spa Bath

    Room Amenities

    • Mountain view
    • Sleeps 3
    More details
  • Standard Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    More details
  • Superior Room, 1 King Bed

    Room Amenities

    • Sleeps 4
    More details
  • Standard Room, 2 Double Beds

    Room Amenities

    • Sleeps 4
    More details

About this area

Banff

In the city centre, Banff Caribou Lodge and Spa is in an area with great shopping. Upper Hot Springs and Mount Norquay Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain and Banff Gondola.

Popular Location

What's nearby

  • Banff National Park Information Centre - 11 min walk
  • Banff Lake Louise Tourism Bureau - 11 min walk
  • Banff Legacy Trail - 14 min walk
  • Banff Centre for Arts and Creativity - 16 min walk
  • Tunnel Mountain - 10 min drive

Getting around

  • Banff Station - 17 min walk
  • Calgary, AB (YYC-Calgary Intl.) - 92 min drive

About this property

Banff Caribou Lodge and Spa

3.5-star spa hotel near Banff Lake Louise Tourism Bureau
A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a steam room are on-site. All 190 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Guests will also find room service (during limited hours), free local calls and hairdryers.
Banff Caribou Lodge and Spa offers 190 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions come with cable channels.
Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Ski shuttle nearby

Food and drink

Full breakfast available for a fee daily 7 AM–11 AM: CAD 15.00-30.00 for adults and CAD 10.00-20.00 for children
1 restaurant
1 bar
Room service available
Coffee/tea in a common area

Things to do

24-hour fitness centre
Bike hire
Full-service spa
Indoor pool
Steam room
Yoga classes

Family friendly

Dry-cleaning service
Indoor pool
Laundry facilities
Fridge

Conveniences

ATM/banking services
Lift
Front-desk safe
Vending machine

Guest services

Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

English
French

Business services

2 meeting rooms
Business centre
Computer station
Conference space (765 square feet)

Spa

6 treatment rooms
Aromatherapy
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Reflexology
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel

More

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Hypo-allergenic bedding

Bathroom

Eco-friendly toiletries
Hairdryer
Shower/bathtub combination

Entertainment

TV channels
flat-screen TV

Food and drink

Coffee/tea maker
Fridge

More

Free local calls
Iron/ironing board
Recycling
Safe

Policies

Check-in

Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 15.00 and CAD 30.00 for adults, and CAD 10.00 and CAD 20.00 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
4.1

Very Good

5 - Excellent
1,039
4 - Good
1,282
3 - Okay
394
2 - Mediocre
160
1 - Poor
52
4.2
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.0
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was located on the ski shuttle and bus routes. The restaurant And hit pool on property was excellent. The service and staff was friendly and helpful.

Stayed 1 night in Feb. 2020

4/5 Good

  • Liked: Staff & service, amenities, property conditions & facilities

The property was great, the staff were incredible as well, the fact that downstairs is a nice restaurant is awesome! My only 2 minuses are the fact that we were placed in a room that’s in front of the elevator. It was quite loud and you can hear the elevators go up and down so clearly especially in the morning and before going to bed. And lastly the sheets and bed were stiff and made us sleep kinda uncomfortable. It was an overall great stay tho!

Stayed 2 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service

Great place to stay had alot of fun staying there ,staff was very good.

Stayed 1 night in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome town to visit. Love the mountains, fresh air, atmosphere, youthfulness,....

Stayed 1 night in Feb. 2020

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