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Banff Caribou Lodge and Spa

Photo gallery for Banff Caribou Lodge and Spa

Indoor pool
Indoor pool
Indoor spa tub
Indoor spa tub
Superior Room, 2 Queen Beds, Balcony | Balcony

Overview of Banff Caribou Lodge and Spa

VIP Access

Banff Caribou Lodge and Spa

3.5 star property

8.2/10 Very good

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Spa
  • Restaurant
  • Gym
Map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8

Explore the area

  • Popular LocationBanff National Park Information Centre11 min walk
  • Popular LocationBanff Lake Louise Tourism Bureau11 min walk
  • Popular LocationBanff Centre for Arts and Creativity16 min walk
  • AirportBanff, AB (YBA)8 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

About this area

Banff

In the city center and in the mountains, Banff Caribou Lodge and Spa is in a walkable area with great shopping. Banff Springs Golf Club and Upper Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain and Cave and Basin National Historic Site. Victoria Glacier and Banff Park Museum are also worth visiting. Take in the nearby slopes with cross-country skiing and snowboarding, or check out other outdoor activities such as snow tubing and snowshoeing. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Banff National Park Information Centre - 11 min walk
  • Banff Lake Louise Tourism Bureau - 11 min walk
  • Surprise Corner - 12 min walk
  • Banff Centre for Arts and Creativity - 16 min walk
  • Tunnel Mountain - 5 min drive

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • Carlito's Pizzaria - 3 min walk
  • Whitebark Cafe - 10 min walk
  • Earl's - 13 min walk
  • St James's Gate Irish Pub - 14 min walk
  • JK Bakery Cafe - 15 min walk

About this property

Banff Caribou Lodge and Spa

3.5-star hotel in the city center
Located close to Tunnel Mountain and Banff Lake Louise Tourism Bureau, Banff Caribou Lodge and Spa provides a playground, dry cleaning/laundry services, and a fireplace in the lobby. Indulge in a facial, a body treatment, and a manicure/pedicure at Red Earth Spa, the onsite spa. Yoga classes are offered at the gym; the property also has a bar, a business center, and a hot tub. Free in-room WiFi and a restaurant are available to all guests.
You'll also find perks like:
  • Free self parking
  • Full breakfast (surcharge), a vending machine, and coffee/tea in the lobby
  • Smoke-free premises, luggage storage, and 2 meeting rooms
  • Guest reviews say great things about the proximity to shopping
Room features
All 190 rooms have comforts such as premium bedding, in addition to perks like free WiFi and safes. Guest reviews highly rate the comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with eco-friendly toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Recycling, refrigerators, and coffee/tea makers

Languages

English, French, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking options include a garage
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: CAD 15.00-30.00 for adults and CAD 10.00-20.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Playground
  • Spa tub
  • Yoga classes

Family friendly

  • Laundry facilities
  • Playground
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space (765 square feet)
  • Meeting rooms - 2

Spa

  • 6 treatment rooms
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Locally-owned & organized tours & activities
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

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Family-friendly
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Parking included
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Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between CAD 15.00 and CAD 30.00 for adults, CAD 10.00 and CAD 20.00 for children (approximately)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa
Banff Caribou Lodge Spa
Banff Caribou And Spa Banff
Banff Caribou Lodge and Spa Hotel
Banff Caribou Lodge and Spa Banff
Banff Caribou Lodge and Spa Hotel Banff

Frequently asked questions

Is Banff Caribou Lodge and Spa pet-friendly?

Yes, Banff Caribou Lodge and Spa allows dogs (limit 2 per room). There's a fee of CAD 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Banff Caribou Lodge and Spa?

As of Feb 4, 2023, prices found for a 1-night stay for 2 adults at Banff Caribou Lodge and Spa on Feb 8, 2023 start from CA $143.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Banff Caribou Lodge and Spa?

Self parking is free at this property.

What time is check-in at Banff Caribou Lodge and Spa?

Check-in is from 4:00 PM - anytime.

What time is check-out at Banff Caribou Lodge and Spa?

Check-out is at 11 AM.

Where is Banff Caribou Lodge and Spa located?

Located in the heart of Banff, this spa hotel is 0.6 mi (0.9 km) from Banff Lake Louise Tourism Bureau and within 3 mi (5 km) of Cave and Basin National Historic Site and Tunnel Mountain. Banff Springs Golf Club and Banff Gondola are also within 3 mi (5 km). Banff Station is 17 minutes by foot.

Can I cancel my reservation for free at Banff Caribou Lodge and Spa and receive a full refund?

Yes, Banff Caribou Lodge and Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Banff Caribou Lodge and Spa cancellation policy on our site for more details about any exclusions or requirements.

Banff Caribou Lodge and Spa Reviews

Banff Caribou Lodge and Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1082 out of 2478 reviews" "
" "10 - Excellent 44%
Rating 8 - Good. 796 out of 2478 reviews" "
" "8 - Good 32%
Rating 6 - Okay. 361 out of 2478 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 151 out of 2478 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 88 out of 2478 reviews" "
" "2 - Terrible 4%

8.4/10

Cleanliness

8.5/10

Staff & service

7.9/10

Amenities

8.1/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
free parking
Stayed 1 night in Jan 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town Lots of underground parking Clean spacious rooms
Stayed 2 nights in Feb 2023

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for bus pick up for the ski slops Clean and good value for money
Stayed 4 nights in Jan 2023

10/10 Excellent

Isabel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms a very antique vibe, comfy, and pleasant
Stayed 1 night in Jan 2023

8/10 Good

Klaus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked to the closeness to downtown and easy parking. Just noisy room due to it being next to the elevator. Also toilet very awkward to use
Stayed 1 night in Jan 2023

10/10 Excellent

Selena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice ❤️
Stayed 2 nights in Jan 2023

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot pool was awesome. Location is good. The staff were very competent and friendly. The room was a tad on the small size but very comfortable. Stayed on a lower level which was very convenient to the lobby, the spa, the gym, hot pool and the parkade. We had a great time there and would definitely stay again.
Stayed 1 night in Jan 2023

2/10 Terrible

Nasir

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pillows inside the room were dirty and smelled like wasn’t washed properly. You could smell the detergent on every single pillows and sheets. Shower bath tub wasn’t draining properly felt like I was showering in a swimming pool. Long red pillows inside the room had a white stain all over it. Beds were terrible felt like it was going to fall apart every time u turned while sleeping. Staff were friendly
Stayed 1 night in Jan 2023

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay same again
Stayed 1 night in Jan 2023

10/10 Excellent

Melodie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a corner suite with a view of the mountains. We loved our suite.
Stayed 5 nights in Jan 2023