Title: Banff Caribou Lodge and Spa - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Banff Caribou Lodge and Spa Travelers can unwind with yoga classes at the gym, rejuvenate with treatments at Red Earth Spa, or explore recommended local restaurants nearby ## Photo gallery for Banff Caribou Lodge and Spa ![Property entrance - Banff Caribou Lodge and Spa (Banff)](https://images.trvl-media.com/lodging/1000000/50000/41100/41020/8fd40004.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/8d796557-d87f-4578-bfae-293e7bcc62ee-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Corner Suite with Spa Bath | Room amenity - Banff Caribou Lodge and Spa (Banff)](https://images.trvl-media.com/lodging/1000000/50000/41100/41020/50f745d9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Banff Caribou Lodge and Spa (Banff)](https://images.trvl-media.com/lodging/1000000/50000/41100/41020/e0cdc86c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor spa tub - Banff Caribou Lodge and Spa (Banff)](https://images.trvl-media.com/lodging/1000000/50000/41100/41020/dae12602.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Banff Caribou Lodge and Spa welcomes visitors with a cozy lobby fireplace in the heart of Banff. Kids enjoy the playground, adults can take yoga or book treatments at Red Earth Spa. Free self-parking is available, and staff can recommend excellent nearby dining. VIP Access ## Reviews 8.6 Excellent ## Popular amenities - Free WiFi VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=41020&PinnedHotelID=41020&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=41020&PinnedHotelID=41020&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=41020&PinnedHotelID=41020&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=41020&PinnedHotelID=41020&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=41020&PinnedHotelID=41020&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=41020&PinnedHotelID=41020&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=41020&PinnedHotelID=41020&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=41020&PinnedHotelID=41020&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 14 of 14 rooms ### View all photos for Superior Room, 2 Queen Beds ![Premium bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/50000/41100/41020/647de0aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Queen Beds 8.4 Very good 99 reviews ### Highlights Heating Refrigerator Flat-screen TV Hypo-allergenic bedding Fan Premium bedding Shower/tub combination Eco-friendly toiletries - 300 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Corner Suite with Spa Bath ![Corner Suite with Spa Bath](https://images.trvl-media.com/lodging/1000000/50000/41100/41020/fc96591c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner Suite with Spa Bath 9.6 Exceptional 14 reviews ### Highlights Fireplace Private indoor hot tub Heating Refrigerator Flat-screen TV Hypo-allergenic bedding Fan Premium bedding - 500 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Standard Room, 1 King Bed ![Standard Room, 1 King Bed](https://images.trvl-media.com/lodging/1000000/50000/41100/41020/2162daed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 8.4 Very good 64 reviews ### Highlights Heating Refrigerator Flat-screen TV Hypo-allergenic bedding Fan Premium bedding Shower/tub combination Eco-friendly toiletries - 300 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 1 King Bed ![Superior Room, 1 King Bed](https://images.trvl-media.com/lodging/1000000/50000/41100/41020/070a8a69.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 8.6 Excellent 41 reviews ### Highlights Heating Refrigerator Flat-screen TV Hypo-allergenic bedding Fan Premium bedding Shower/tub combination Eco-friendly toiletries - 300 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Double Beds ![Standard Room, 2 Double Beds](https://images.trvl-media.com/lodging/1000000/50000/41100/41020/67361adb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds 8.6 Excellent 40 reviews ### Highlights Heating Refrigerator Flat-screen TV Hypo-allergenic bedding Fan Premium bedding Shower/tub combination Eco-friendly toiletries - 300 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 2 Queen Beds ![Standard Room, 2 Queen Beds](https://images.trvl-media.com/lodging/1000000/50000/41100/41020/a02a1e1a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 8.6 Excellent 75 reviews ### Highlights Heating Refrigerator Flat-screen TV Hypo-allergenic bedding Fan Premium bedding Shower/tub combination Eco-friendly toiletries - 300 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Superior Room, 2 Queen Beds, Balcony ![Superior Room, 2 Queen Beds, Balcony](https://images.trvl-media.com/lodging/1000000/50000/41100/41020/e664ab50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Queen Beds, Balcony 8.6 Excellent 61 reviews ### Highlights Balcony or patio Heating Refrigerator Flat-screen TV Hypo-allergenic bedding Fan Premium bedding Shower/tub combination - 300 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Superior King Room Balcony ![Premium bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/50000/41100/41020/w747h432x3y1-f5957c40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King Room Balcony - Sleeps 2 ### View all photos for Superior Two Queen Room with Balcony ![Premium bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/50000/41100/41020/8650de5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Two Queen Room with Balcony - Sleeps 4 ### View all photos for Standard Two Queen Room ![Premium bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/50000/41100/41020/d86722a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Two Queen Room - Sleeps 4 ### View all photos for Standard King Room ![Premium bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/50000/41100/41020/7607344d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard King Room - Sleeps 2 ### View all photos for Superior Two Queen Room ![Premium bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/50000/41100/41020/8650de5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Two Queen Room - Sleeps 4 ### View all photos for Superior King Room ![Premium bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/50000/41100/41020/8448f835.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King Room - Sleeps 2 ### View all photos for Corner Loft Suite with Jetted Tub ![Premium bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/50000/41100/41020/8e2df0e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner Loft Suite with Jetted Tub - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBanff-Hotels-Banff-Caribou-Lodge-And-Spa.h41020.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBanff-Hotels-Banff-Caribou-Lodge-And-Spa.h41020.Hotel-Information) ## About the area In the mountains, Banff Caribou Lodge and Spa is in Uptown District, a walkable area in Banff with good shopping. While the natural beauty of Tunnel Mountain and Lake Minnewanka can be enjoyed by anyone, those looking for an activity can check out Sunshine Village. Banff National Park is another place to visit that comes recommended. Take in the nearby slopes with cross-country skiing and snowboarding, or check out other outdoor activities such as snow tubing and snowmobiling. Guests appreciate the hotel's central location. [Visit our Banff travel guide](https://www.expedia.ca/Banff.dx10550) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.18394%2C-115.56028&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RMJbKastYFo2u8wLJVnYm3i8H9E=) 521 Banff Ave, Box 1070, Banff, AB, T1L 1H8 ### What's nearby - Banff National Park \- 1 min walk \- 0.0 km - Victoria Glacier \- 1 min walk \- 0.2 km - Banff National Park Information Centre \- 12 min walk \- 1.1 km - Banff Lake Louise Tourism Bureau \- 13 min walk \- 1.2 km - Banff Centre for Arts and Creativity \- 14 min walk \- 1.2 km ### Getting around - Banff Station - 17 min walk - Calgary International Airport (YYC) - 92 min drive ### Restaurants - ‪A&W Canada - ‬6 min walk - ‪The Canadian Brewhouse - ‬13 min walk - ‪Good Earth Coffeehouse - ‬11 min walk - ‪PARK Distillery Restaurant + Bar - ‬14 min walk - ‪The Old Spaghetti Factory - ‬13 min walk ## About this property ### Banff Caribou Lodge and Spa Hotel near Tunnel Mountain You can look forward to dry cleaning/laundry services, a fireplace in the lobby, and a bar at Banff Caribou Lodge and Spa. Indulge in a manicure/pedicure, a massage, and a body treatment at Red Earth Spa, the onsite spa. Yoga classes are offered at the gym; the property also has a business center, a sauna, and a hot tub. Free in-room WiFi and a restaurant are available to all guests. You'll also find perks like: - Free self parking - Full breakfast (surcharge), luggage storage, and tour/ticket assistance - A banquet hall, concierge services, and a computer station - Guest reviews say great things about the dining options, helpful staff, and location Room features All 190 rooms have comforts such as premium bedding, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property. Extra amenities include: - Heating and fans - Recycling and LED light bulbs - Bathrooms with eco-friendly toiletries and hair dryers - Flat-screen TVs with cable channels - Refrigerators, electric kettles, and daily housekeeping ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/1000000/860000/858800/858739/95e5e8c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rundlestone Lodge Uptown District - Pool - Hot tub - Pet friendly - Parking included 8.6 Excellent 1,980 reviews CA $139 CA $155 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=858739&PinnedHotelID=858739&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor spa tub](https://images.trvl-media.com/lodging/2000000/1660000/1651900/1651869/bc989ebc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Fox Hotel and Suites Uptown District - Hot tub - Pet friendly - Parking included - Free WiFi 8.6 Excellent 2,722 reviews CA $179 CA $199 total includes taxes & fees Jan 19 - 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Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=16324&PinnedHotelID=16324&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/470000/460600/460527/1940cf33.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Banff Park Lodge Downtown District - Pool - Hot tub - Free WiFi - Restaurant 9.0 Wonderful 1,971 reviews CA $159 CA $177 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=460527&PinnedHotelID=460527&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Ski shuttle nearby - Free self parking on site - Onsite parking options include a garage ### Food and drink - Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children - A bar/lounge - A restaurant - Coffee and tea in common areas ### Things to do - Full-service spa - Gym - Hot tub - Sauna - Ski passes - Ski storage - Yoga classes ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 2 meeting rooms - 765 square feet of conference space - Business center - Computer station ### Outdoors - In a national park - In the mountains ### Full-service spa - 6 treatment rooms - Couples treatment rooms - Facials - Hot tub - Manicures/pedicures - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - 4 floors - Banquet hall - Built in 1993 - Fireplace in lobby - Locally-owned and organized tours and activities - Smoking not allowed - Vegetarian dining options ## Room amenities ### Bedroom - Hypo-allergenic bedding - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service - Refrigerator ### More - Bulk dispensers for toiletries - Eco-friendly toiletries - Fan - Free local calls - Heating - Iron/ironing board - LED lighting - Recycling - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of CAD 30 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total pets Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children - Pet fee: CAD 30 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### Property is also known as Banff Caribou Banff Caribou Lodge Caribou Banff Caribou Banff Lodge Caribou Lodge Caribou Lodge Banff Banff Caribou Hotel Banff Banff Caribou Lodge And Spa ## Frequently asked questions ### Is Banff Caribou Lodge and Spa pet-friendly? ### How much does it cost to stay at Banff Caribou Lodge and Spa? ### How much is parking? ### What time is check-in at Banff Caribou Lodge and Spa? ### What time is check-out at Banff Caribou Lodge and Spa? ### Where is Banff Caribou Lodge and Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Banff Caribou Lodge and Spa Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.4 Amenities ### 9.0 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 1,633 8 - Good 775 6 - Okay 394 4 - Poor 130 2 - Terrible 79 ## Reviews ### 10/10 Excellent #### Micheal Jan 5, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms were very clean and the staff was really helpful ##### Micheal Stayed 1 night in Jan 2026 ### 8/10 Good #### Michelle Cardoso Pereira Dec 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Good stay… Hotel was a little old but nice environment and staff. ##### Michelle Cardoso Pereira Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Donna Jan 5, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great stay! Staff are very helpful and kind CLEAN spa area with fresh towels ! Comfortable beds I found the lighting in the room a bit dim other than that great ##### Donna Stayed 2 nights in Jan 2026 ### 8/10 Good #### Pamela Jan 4, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great food at the Keg. Pleasant staff ##### Pamela Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Wanran Dec 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to town, good vibes ##### Wanran Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Lennon Dec 19, 2025 Liked: Cleanliness, property conditions & facilities Great rooms good location. The hot tub is perfect for enjoying. We’ll stay again for sure. ![](https://a.travel-assets.com/ugc/hotel-reviews/c116ed29-5e22-463c-b519-6e8ffc8a7a2c-1766115144359.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lennon Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### John Dec 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful stay. The Keg offered a great prime rib dinner and was a convenient addition to the service. ##### John Stayed 1 night in Dec 2025 ### 8/10 Good #### Jocelyn Jan 9, 2026 Liked: Cleanliness Comfortable , nice & clean room . Friendly staff. ##### Jocelyn Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Lynn Dec 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel, walkable to most everywhere. Staff super friendly and easy to deal with . ##### Lynn Stayed 1 night in Dec 2025 ### 10/10 Excellent #### ravinder Dec 23, 2025 Liked: Cleanliness, property conditions & facilities Excellent front desk experience. The hot tubs were excellent. ##### ravinder Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Ronald Dec 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Comfortable, clean and quiet room. ##### Ronald Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Linda Jan 16, 2026 Liked: Cleanliness, amenities, property conditions & facilities Cosy room in an updated older hotel, excellent price. Nice mountain vibe. Very friendly, attentive staff. Best shower in Banff - terrific pressure and lots of hot water. Good restaurant on site. Hot pool temperature was just right after a day of skiing. Would return. ##### Linda Stayed 1 night in Jan 2026 ### 8/10 Good #### Jean Francois Jan 3, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great known quantity, solid value, professionally run, great location. I’ve stayed there dozens and dozens of times over the years and it’s like coming home every time. Hot tub is basement stuff, but it’s the best basement hot tub in Banff. ##### Jean Francois Stayed 1 night in Dec 2025 ### 8/10 Good #### Ariana Dec 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent service by the staff here. The place was clean and had no problems whatsoever with our stay. ##### Ariana Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### JOSE MIGUEL Dec 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place, free ski shuttle, friendly stuff and good amenities. ##### JOSE MIGUEL Stayed 5 nights in Nov 2025 ### 8/10 Good #### Hans-Gregor Nov 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room friendly helpful staff great food easy parking great location ##### Hans-Gregor Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### James C Jan 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities Very nice room. Staff were excellent. No issues throughout our stay. As usual, The Keg restuarant didn’t disappoint. We will stay here again. ##### James C Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Matthew Dec 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff, this includes the service at the Keg. Front desk went above and beyond and ensured out visit was great. ##### Matthew Stayed 1 night in Dec 2025 ### 10/10 Excellent #### TRACY Nov 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Check in/Check out staff were very helpful and friendly. Location is ideal and walk-able to nearby restaurants. ##### TRACY Stayed 1 night in Nov 2025 ### 8/10 Good #### Sabine Dec 25, 2025 Liked: Cleanliness, staff & service, amenities Excellent location! Close enough to walk downtown but far enough away from the noise when you’re looking for peace and quiet. Staff were pleasant, lobby was very homey with the fireplace. Rooms were a bit dated but comfortable. Great value for the money. Would definitely stay again. ##### Sabine Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Sandra Nov 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's clean and quiet. We like staying in this hotel. ##### Sandra Stayed 1 night in Nov 2025 ### 8/10 Good #### Aaron Nov 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff were very nice and very accommodating. Hotel was clean, nicely located. Great spot! ##### Aaron Stayed 1 night in Nov 2025 ### 8/10 Good #### Amy Yee Chi Dec 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very convenient for the ski bus and transportation. Ski lockers available. Room service. Helpful staff. ![](https://a.travel-assets.com/ugc/hotel-reviews/338e7159-6e83-4751-8fb5-1abbaade026a-1767208824507.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Amy Yee Chi Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Kevin Dec 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great atmosphere and great resturant. Very friendly ##### Kevin Stayed 1 night in Nov 2025 ### 8/10 Good #### Paul Dec 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities Hotel was very good and comfortable. Because it is a popular family hotel kids in hallways can be very loud. Guests should be reminded to keep the volume down when leaving/entering their rooms as a courtesy. ##### Paul Stayed 1 night in Dec 2025 ## Expedia's Latest Trends ### Hotels > [Bow View Lodge](https://www.expedia.ca/Banff-Hotels-Bow-View-Lodge.h1419111.Hotel-Information) > > [Hidden Ridge Resort](https://www.expedia.ca/Banff-Hotels-Hidden-Ridge-Resort.h3845.Hotel-Information) > > [Best Western Plus Port O'Call Hotel](https://www.expedia.ca/Calgary-Hotels-Best-Western-Plus-Port-OCall-Hotel.h10360.Hotel-Information) > > [Sandman Signature Edmonton Downtown Hotel](https://www.expedia.ca/Edmonton-Hotels-Sandman-Signature-Edmonton-Downtown-Hotel.h16761.Hotel-Information) > > [Douglas Fir Resort and Chalets](https://www.expedia.ca/Banff-Hotels-Douglas-Fir-Resort-And-Chalets.h904421.Hotel-Information) > > [Fairmont Palliser](https://www.expedia.ca/Calgary-Hotels-The-Fairmont-Palliser.h10652.Hotel-Information) > > [Divya Sutra Plaza and Conference Centre Calgary Airport](https://www.expedia.ca/Calgary-Hotels-Riviera-Plaza-And-Conference-Centre-Calgary-Airport.h428621.Hotel-Information) > > [King Edward Hotel ](https://www.expedia.ca/Banff-Hotels-King-Edward-Hotel.h2899948.Hotel-Information) > > [Sheraton Cavalier Calgary Hotel](https://www.expedia.ca/Calgary-Hotels-Sheraton-Cavalier-Calgary-Hotel.h7604.Hotel-Information) > > [Banff Park Lodge](https://www.expedia.ca/Banff-Hotels-Banff-Park-Lodge.h460527.Hotel-Information) > > [Peaks Hotel & Suites](https://www.expedia.ca/Banff-Hotels-Peaks-Hotel-And-Suites.h3150654.Hotel-Information) > > [Basecamp Suites Banff](https://www.expedia.ca/Banff-Hotels-Basecamp-Suites-Banff.h74883714.Hotel-Information) > > [The Westin Calgary](https://www.expedia.ca/Calgary-Hotels-The-Westin-Calgary.h23026.Hotel-Information) > > [Buffalo Mountain Lodge](https://www.expedia.ca/Banff-Hotels-Buffalo-Mountain-Lodge.h35659.Hotel-Information) > > [Fairmont Banff Springs](https://www.expedia.ca/Banff-Hotels-Fairmont-Banff-Springs.h13652.Hotel-Information) > > [Tunnel Mountain Resort](https://www.expedia.ca/Banff-Hotels-Tunnel-Mountain-Resort.h16324.Hotel-Information) > > [The Malcolm Hotel ](https://www.expedia.ca/Canmore-Hotels-The-Malcolm-Hotel-By-CLIQUE.h19460361.Hotel-Information) > > [Brewster Mountain Lodge](https://www.expedia.ca/Banff-Hotels-Brewsters-Mountain-Lodge.h868296.Hotel-Information) > > [Coast Edmonton Plaza Hotel by APA](https://www.expedia.ca/Edmonton-Hotels-Coast-Edmonton-Plaza-Hotel-By-APA.h528692.Hotel-Information) > > [Banff Ptarmigan Inn](https://www.expedia.ca/Banff-Hotels-Banff-Ptarmigan-Inn.h41022.Hotel-Information) > > [Mount Royal Hotel](https://www.expedia.ca/Banff-Hotels-Mount-Royal-Hotel.h688930.Hotel-Information) > > [Hyatt Regency Calgary](https://www.expedia.ca/Calgary-Hotels-Hyatt-Regency-Calgary.h448308.Hotel-Information) > > [Deerfoot Inn & Casino](https://www.expedia.ca/Calgary-Hotels-Deerfoot-Inn-Casino.h1351229.Hotel-Information) > > [JW Marriott Edmonton ICE District](https://www.expedia.ca/Edmonton-Hotels-JW-Marriott-Edmonton-ICE-District.h31503722.Hotel-Information) > > [HI Banff Alpine Centre - Hostel](https://www.expedia.ca/Banff-Hotels-HI-Banff-Alpine-Centre.h7700310.Hotel-Information) > > [Fairmont Banff Springs Gold Experience](https://www.expedia.ca/Banff-Hotels-Fairmont-Banff-Springs-Gold.h64577139.Hotel-Information) > > [Moose Hotel And Suites](https://www.expedia.ca/Banff-Hotels-Moose-Hotel-And-Suites.h14703440.Hotel-Information) > > [Rimrock Banff, Emblems Collection](https://www.expedia.ca/Banff-Hotels-The-Rimrock-Resort-Hotel.h15672.Hotel-Information) > > [Fantasyland Hotel](https://www.expedia.ca/Edmonton-Hotels-Fantasyland-Hotel.h460534.Hotel-Information)