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Banff Caribou Lodge and Spa

Photo gallery for Banff Caribou Lodge and Spa

Primary image
Indoor pool
Indoor pool
Superior Room, 2 Queen Beds, Balcony | Balcony
Corner Suite with Spa Bath | Living room | Flat-screen TV

Overview of Banff Caribou Lodge and Spa

VIP Access

Banff Caribou Lodge and Spa

3.5-star property

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Spa
  • Restaurant
  • Gym
Map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8

Explore the area

  • Popular LocationBanff National Park Information Centre11 min walk
  • Popular LocationBanff Lake Louise Tourism Bureau11 min walk
  • Popular LocationBanff Centre for Arts and Creativity16 min walk
  • AirportBanff, AB (YBA)8 min drive
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

About this area

Banff

In the city center and in the mountains, Banff Caribou Lodge and Spa is in a walkable area with great shopping. Banff Springs Golf Club and Upper Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain and Cave and Basin National Historic Site. Banff Park Museum and Cross Zee Ranch are also worth visiting. Take in the nearby slopes with cross-country skiing and snowboarding, or check out other outdoor activities such as snowshoeing and snow tubing. Guests appreciate the hotel's central location.
Visit our Banff travel guideOpens in a new window
Map

What's nearby

  • Banff National Park Information Centre - 11 min walk
  • Banff Lake Louise Tourism Bureau - 11 min walk
  • Canadian Ski Museum West - 13 min walk
  • Banff Centre for Arts and Creativity - 16 min walk
  • Tunnel Mountain - 8 min drive

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • Carlito's Pizzaria - 3 min walk
  • Whitebark Cafe - 10 min walk
  • Earl's - 13 min walk
  • St James's Gate Irish Pub - 14 min walk
  • JK Bakery Cafe - 15 min walk

About this property

Banff Caribou Lodge and Spa

3.5-star hotel in the city center
A playground, dry cleaning/laundry services, and a fireplace in the lobby are just a few of the amenities provided at Banff Caribou Lodge and Spa. Indulge in a massage, a manicure/pedicure, and a facial at the onsite spa. Yoga classes are offered at the gym; the property also has a bar, a business center, and a hot tub. Free in-room WiFi and a restaurant are available to all guests.
You'll also find perks like:
  • Free self parking
  • Full breakfast (surcharge), multilingual staff, and free newspapers
  • Smoke-free premises, an elevator, and a vending machine
  • Guest reviews say great things about the proximity to shopping
Room features
All guestrooms at Banff Caribou Lodge and Spa have thoughtful touches such as premium bedding, in addition to amenities like free WiFi and safes. Guest reviews highly rate the comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • Flat-screen TVs with cable channels
  • Recycling, refrigerators, and coffee/tea makers

Languages

English, French, German, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking options include a garage
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: CAD 15.00-30.00 for adults and CAD 10.00-20.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Playground
  • Spa tub
  • Yoga classes

Family friendly

  • Laundry facilities
  • Playground
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space (765 square feet)
  • Meeting rooms - 2

Spa

  • 6 treatment rooms
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

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3 star
3 star
Family-friendly
Family-friendly
Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between CAD 15.00 and CAD 30.00 for adults, CAD 10.00 and CAD 20.00 for children (approximately)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa
Banff Caribou Lodge Spa
Banff Caribou And Spa Banff
Banff Caribou Lodge and Spa Hotel
Banff Caribou Lodge and Spa Banff
Banff Caribou Lodge and Spa Hotel Banff

Frequently asked questions

Is Banff Caribou Lodge and Spa pet-friendly?

Yes, Banff Caribou Lodge and Spa allows dogs (limit 2 per room). There's a fee of CAD 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Banff Caribou Lodge and Spa?

As of Oct 6, 2022, prices found for a 1-night stay for 2 adults at Banff Caribou Lodge and Spa on Oct 10, 2022 start from CA $139.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Banff Caribou Lodge and Spa?

Self parking is free at this property.

What time is check-in at Banff Caribou Lodge and Spa?

Check-in is from 4:00 PM - anytime.

What time is check-out at Banff Caribou Lodge and Spa?

Check-out is at 11 AM.

Where is Banff Caribou Lodge and Spa located?

Located in the heart of Banff, this spa hotel is 0.6 mi (0.9 km) from Banff Lake Louise Tourism Bureau and within 3 mi (5 km) of Cave and Basin National Historic Site and Tunnel Mountain. Banff Springs Golf Club and Banff Gondola are also within 3 mi (5 km). Banff Station is 17 minutes by foot.

Can I cancel my reservation for free at Banff Caribou Lodge and Spa and receive a full refund?

Yes, Banff Caribou Lodge and Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Banff Caribou Lodge and Spa cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 1056 out of 2483 reviews
5 - Excellent 43%
Rating 4 - Good. 818 out of 2483 reviews
4 - Good 33%
Rating 3 - Okay. 364 out of 2483 reviews
3 - Okay 15%
Rating 2 - Poor. 159 out of 2483 reviews
2 - Poor 6%
Rating 1 - Terrible. 86 out of 2483 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

5/5 Excellent

Robert
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place! Everything was excellent
Stayed 1 night in Oct 2022

3/5 Okay

Kenneth
Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Public areas very good. Rooms old and look it
Stayed 1 night in Oct 2022

5/5 Excellent

Echo
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were a little outdated and there is no air conditioning in the rooms so if you are going in summer be aware. We were fine with the fan in the window but it was also cooler weather
Stayed 2 nights in Oct 2022

5/5 Excellent

Karen
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the alpine style of this hotel! The staff was very friendly and helpful in answering my questions. I only wished that the room had air conditioning as it was hard to cool the room down even with the window open.
Stayed 2 nights in Sep 2022

5/5 Excellent

Aretha, Edmonton
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice wish we could have stayed longer. downtown was 15-minute walk.
Stayed 1 night in Oct 2022

4/5 Good

Eva
Travelled with partner
Liked: Cleanliness, staff & service, amenities
It’s convenient to have a restaurant in the hotel and the breakfast was great. You can certainly see it’s an older hotel Banff as the rooms could use some updates. Pool had way too much chemicals as our eyes were burning as soon as we opened the door to go into the pool area. and 2 other couples that came in after us said the same. We didn’t stay longer than 15-20 min which was too bad as it wasn’t busy it was just to strong scent wise. Overall it was nice stay. It was quiet at night which is always greatly appreciated.
Stayed 1 night in Oct 2022

5/5 Excellent

Rich
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and the price was right.
Stayed 1 night in Sep 2022

5/5 Excellent

Christina L
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay in Banff. Nothing fancy but had all the essentials needed. Staff were great and the property was spotless!
Stayed 3 nights in Sep 2022

4/5 Good

Kristine
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and a great location. The staff were very friendly and helpful.
Stayed 2 nights in Sep 2022

3/5 Okay

Sharon
Travelled with partner
Liked: Cleanliness
Rooms are small. They wouldn’t let us stay in the same room for two nights because the second night, booked thru Rockymountaineer, was a “superior” room. The superior room was smaller!! It was also on the street. It had a balcony—big deal, it was cold. It was extremely annoying to have to store our luggage then have to wait for the new room to be cleaned. I would never stay here again.
Stayed 1 night in Sep 2022