"Check in could be improved. Arrived to a busy pub with customers waiting for service at the bar and no designated check in desk. Several staff just walked past us with our bags and no one acknowledged we were trying to check in for several minutes. The room was okay but not as shown on our booking confirmation - it was an attic room with very steep stairs and a not very safe landing area outside the door. The bathroom had been shoehorned in under a sloping ceiling - there was no shower, just...
"Unexpectedly an excellent nights sleep for a young family. It’s not a luxury hotel, but it was clean, well maintained, had very welcoming staff & Yorkshire tea in the rooms. The curtains were heavy black out, the windows kept the noise out, the mattress felt new and supportive & a fan was provided for the heat. My child slept & wasn’t woken up by daylight, traffic noise, the stifling heat or worries about cleanliness. Plus they could have a bath. Win."
"We booked the family room with a pull out couch, but they did not provide linens/pillows for the pull out or enough towels. I notified the desk, but no follow up. I brought it to their attention at checkout and they took my email, but did not follow up. I paid extra for a family room, but didn't get the benefit of it."
"Very nice, clean hotel with pleasant, helpful staff. Lovely garden area to sit and chill in. Breakfast buffet a bit disappointing and probably not worth the cost."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.