Cold Spring Vacation Packages

The shower/tub faucet didn’t work otherwise was fine. Was annoyed that when I checked in there was a hassle and at first said I had to wait to check in at 3 pm even though I had paid the night before as well and finally got ironed out and I asked to add an additional night, which was available on Expedia where I booked, but I wanted to add through front desk because if I booked through Expedia it would be as a separate booking and didn’t want to worry about the issue of having to check out at 11 per my reservation I already had and then back in at 3 and he told me to check in again later and wouldn’t add it so I had to do it through Expedia and go through the headache of ensuring I would have the same room and wouldn’t be expected to check out etc. could have been more customer service oriented/helpful overall and in that regard.

Room was good. There were only 2 coffee cups and no drinking cups LOVED THE GARDEN TUB!!!

Clean the pool area

Great room at a great price in a great area. One of the best breakfasts for that price on a room I’ve ever had. We will definitely stay here again if we are in the area.

The layout and size of the rooms are the strong qualities. The breakfast was chaotic b/c it was very crowded and difficult to get to the food and there were lines waiting for the next batches to come out. I stayed 6 nights but my room was straightened up with fresh towels only once. There was a guy behind the bar at breakfast who looked like he worked there, but when I asked if he could prepare a cafe mocha, he rudely informed me that he didn’t know how to work the espresso machine. I don’t think that I will stay at this Hyatt Place again. Lots of negative vibes.