Cold Spring Vacation Packages

Very excellent hotel! Staff was amazing, clean hotel and great location

Parking was a little bit out of the way. But I guess we enjoyed the walk. It was a little bit more so when it was raining because we were loading up our car. Disappointed that there wasn’t a microwave in the room because we ate at the restaurant and would’ve liked to warm up our food.

Breakfast was fresh every morning. Staff very friendly and helpful. Jets in the hot tub didn't work but it was still warm

Check-in was smooth and professional. The room was clean and the cleaning staff did an excellent job cleaning the room every day. However, the air conditioner system was quite a bit louder than expected. The hotel had a pool, but was smaller than the pictures made it look, was surprisingly quite cold, and there was no hot tub (note that hotel does not advertise having a hot tub). There was a coffee maker with a few coffee pods in the room, but there was no free access coffee in the lobby. For a higher volume coffee drinker like me, that was disappointing. I had to go to the restaurant to ask for coffee. The buffet breakfast was pretty basic, had less options than what I normally expect for this hotel chain. However, the breakfast staff were very professional and helpful. I decided not to try the hotel restaurant after looking at the online menu, noting the lack of kid friendly options. Perhaps they had kid friendly options not listed on the online menu, but I did not ask. The prices are high, but expected for location and hotel type. I did not utilize the valet parking. There is one parking garage on the same block as the hotel, and another parking garage across the street from the hotel. Prices were reasonable, but also somewhat frustrating that we had to pay for parking in addition to paying for the hotel. Shout out to Rosie’s Restaurant around the corner for the excellent and delicious food, and also to servers who were very accommodating of our small children.

It was a good place to lay your head for a night. No major complaints. It was clean but dated. I would stay here again. Only feedback I would give is to get the musty smell out of the rooms and the hallways, otherwise was great.