Cocal Mayo Hot Springs Tours and Activities

Good place to stay but just not for wheelchair users. I suggested they install a lift chair so that people could get to the elevator for upper floors

Location is excellent and is just a minute walk to the Bus station, Train Station and center. The AC was leaking water for the first 2 nights and was not working on the 3rd night when they shifted me to a new room. A floor fan was provided on request. The hotel is located right in front of train tracks and I have heard train go through a couple of times after 10 pm but it's not too bothersome if your room is situated on the stream side. Overall, I felt the price was too high for the quality of free breakfast and room. After staying for 3 nights they refused to provide an hour extension for checking out in spite of all the issues caused and have not even apologized nor compensated in anyway for the AC issues.

They had a great spa experience