Cleggan Vacation Packages

Great gym and friendly staff.

Very nice option compared to hotel we booked this location because we needed to accommodate a large family lovely full kitchen, dining area family room four individual bedrooms with showers dorm room style accommodations was close and convenient drive to Shannon airport

Attended a wedding here in April 26 and had the best wedding meal and breakfast the next day was equally as good. Went back for a short stay in June and was not dissapointed. Everything about this hotel is top notch.

This place was in a good location. All the room items were up to date and looked great. The only challenge was the tv satellite antenna did not work (we were trying to watch the World Cup games) and the image came in distorted and mostly it said the connection wasn’t good. The floor heater was also locked and so we couldn’t turn on the heater. Check in was a little difficult and the machine wouldn’t let us check in. Luckily a manger happened to be in the building and helped us get the machine to work.

This was, without question, the worst hotel experience we have had using Hotels.com in the last 10 years. For reference, this has been well over 50 hotels. The Killaloe Hotel is billed as a sophisticated 4-star establishment and charges accordingly. I briefly note that there was no coffee in the room (only tea), and the coffee for breakfast was so bad it was undrinkable. However, you can pay €4 for a cappuccino (something I have never been charged for at a 4-star hotel, and admittedly was decent). All in all, the breakfast was average. Far, far worse was the room and service. Our room was dirty and dated: cobwebs on the walls and ceiling, smudges all over the one little window, mold in the bathroom, bath scum in the tub, candy and stains on the carpet, layers of dust on the headboard, so thick that I could write "DUST" in big capital letters. When we turned the light on in the bathroom, we got moving shadows from a suddenly alive insect colony inside the light. Here is where things become appalling. We mentioned all this the morning after our first night. When we came in late for our second evening, all was unchanged except the DUST note written in dust! In fairness, at the end of our stay, we shared a stack of photos, including a video of the insect hive, to the management and staff and stressed there is no way to defend this as representing a 4-star hotel. I think (and I hope) that were truly embarrassed. In any case, they gave us half off, which seemed reasonable.