Clairmarais Vacation Packages

Het gebruik van de sauna een echte aanrader, want geen plaats voor afkoeling en relax.

The staff were friendly. The room was very clean and the air conditioning worked well. There was plenty of drawers & cupboard space and enough wardrobe space for a short stay, but probably not enough for a longer stay. The shower was very good. The bed was a little strange. It was described as a Murphy Bed which was able to be folded up, but there were no bedside tables and the mattress ended about 10cm from the headboard. Apart from that everything was excellent.

We stayed at this Hotel for 1 night, and thankfully for no more. The condition of the room was very poor. Bathroom - very small. The shower doors don’t keep water in (massive gaps where it meets the shower, so it leaks in use), the shower grouting is black and mouldy. The shower fixings are loose and moves around when pressure applied. There is previous hairs and mould all around the place, sharp flooring on the shower floor that hurts when you are washing. The taps excessive limescale. The room smelt worse for ware, musky at best. There were zero amenities. There was no lift, so we had to carry 2 very heavy suitcase up four flights of stairs. The service was the only positive feedback - it wasn’t outstanding but ok, we have no issues with the staff interaction. Overall, we have stayed at many other places for £75 which are much better than this hotel. I believe a fairer fare would be around £40 with the condition of the property in consideration.

I feel for the staff, hotel is tired and needs an uplift urgently. Also if no dining option available Sunday evenings that should be very clearly informed before booking !