Cite Charaf Vacation Packages

Good hotel, friendly staff. We picked it given its approximate location to town.

This is an unique place to stay. Stunningly beautiful riad decorated with beauty and taste. The pool is glorious and gardens are full of citrus fruit trees, herbs and flowers. The host and the staff pull out all the stops to make the stay unforgettable and magical. We spent Christmas and new year here and felt we were in a dream. I cannot rate this place highly enough.

This place needs a complete overhaul. I would not recommend it. Members of staff pass the buck and for any query will ask you to ask someone else. - gutter smell around the pool toilets with lots of drain flies - poorly maintained, our bin was not working and bathroom smelt extremely damp. - when i complained no one got back to me - service is really poor. - the beach are is very crowded and is not private - Generally very run down and does not feel like a sofitel at all. - Our bathroom flush button was broken and the bathroom had loads of drain flies - Entertainment is very loud - balcony has bird poo and no one bothered to clean it - no iron in the room and the fridge does not work - gym is no bigger than the room and the aircon was out of order - food labelling wasn’t there so you don't know what you're having The good - decent selection at breakfast - they change the towels