Cite Charaf Vacation Packages

This is a perfect place to spend a few days relaxing if thats your thing - and it is mine. The rooms are incredible (we had a junior suite and I was really impressed) the ambience of the public spaces is warm, friendly and convivial and the staff are stellar -particular shout out to Rida in the restaurant who hit the balance being professional and attentive at all times and personal and warm when the opportunity arose. It was particularly amusing to find some of the most beautiful and friendly cats wandering around the hotel alongside a fat and friendly labrador and can you believe it... five tortoise All in all it was a top stay

A great place for family but the food was very bland and repetitive

The worst part of this trip was the third party that I booked with! Which is Expedia! They said my 16 year old daughter was a child while the hotel charged me for an adult!!! Last time I book with Expedia!

Very kind staff, great location.

This hotel is a 2* at best. And, this is reflected in the price. Staff try their best under the circumstances. Breakfast is the same everyday and the hot food was served cold. Lots of bread, cakes and pastries on offer. There is an omelette station for hot eggs of choice. Ended up just having the coffee and tea. There was so much noise in the early hours from the night club next door! Revellers made so much noise with motorcycles revving at that time making it impossible to get a full night’s sleep. I slept for 10 solid hours the first night out of that hotel - that goes to show how sleep deprived I was! There is no Wi-Fi in the rooms - not in the room that I in. Reception staff promised to move me to a room with better reception but this did not happen for the week I was there. There are renovation works going on at the hotel on some of the floors. This was not intrusive though the works carried on until 9pm on some days. The rooms are a good size. But the shower was a weapon in its own right!!! The water pressure was too much and some of the nozzles were blocked. Just needed descaling but the technician thought it was ok… This could have been because of the language barrier. Majority of the staff do not speak English. The hotel’s location is very ideal. Close to the beach and the bus terminus is across the road. The staff are amazing: Mr Saad, the manager, Mr Ibrahim, Mr Ali, Mr Hassan, Mrs Aziza who cleaned my room, all made the stay worthwhile.