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"Had to book an emergency room after my original hotel ended up being a boarding house straight from a Bukowski book and they were so gracious and understanding, even included late check out Every staff member was helpful and kind. The room was so comfy I wish I could have kept it for another night but they were fully booked. "

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"The staff was kind and accommodating. The hotel was very clean and the beds were comfortable. "

"Rooms are clean & nice , staff are friendly , shuttle is quick ! "

"Summer months in Alaska hotel rates are outrageous it this was doable rate. Not a 5 star Hyatt Regency but comfortable and I slept well and nice restaurants within walking distance "

"Its nice to have a walk-in freezer available to store fish or meat before catching flight. There shuttle runs back and forth to airport every 30 minutes."

"Great view."

"Very convenient. Good location. Front desk guy Paul was very awesome!!!"

"The staff, definitely. The shuttle service from the airport & to downtown was so nice to have. We rented a car from them. Our room was a decent size & it was nice to have a cooking option. It was nice to start the day with breakfast. They were updating the walkways & property. The area it's in is a little questionable, but if you walk downtown, you will see much worse. My bed was comfortable. I never had a cold shower. We stayed there an entire week & I recommend staying. They were so good to us."