- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The 5 stars hotel doesn’t deserve even 2 stars. Terrible experience. Horrible smell, as soon as you step in the hotel. When we arrived in the room, we noticed that it was facing the swimimg pool( which doesn’t have a free access) and a very loud music. The old TV and the remote control was in Cinese. The carpet on the floor and the curtains are very old and dirty. The shower cabin didn’t look great. We have been moved to a second room, which was not much of a difference. Moreover the shower head and hose were faulty and the bath was blocked. We had to call them twice in order for it to be changed and fixed. There’re no facilities , like iron and ironing board. The hair dryer has the same age as my grandma( trust me, she is old). The breakfast is 2 cold scrambled eggs and some horible home made cake. Always missing cutlerry amd servers. The breakfast service is 0,5 stars. Overall ; horinle experience!