Inn Towne Motel

We only spent the night at the property as we were travelling through

At our arrival at 245pm, place was locked , lights off, with sign saying "if you have a reservation, call number ----," We didn't have phone, so we spent the next 15 minutes driving thru town looking and asking to use one. (thankyou to the lady at Rolly's!) Back at Inn Towne, Management says that she was there, just outside with her dog. So why lights off and why not a 'back in 5 min' note on window ? Later we discovered mould in the coffee pot, not just coffee stains. I requested a clean one, and was refused outright. It was suggested by management that I myself clean it, as there's nothing wrong with it. I called the office again 15min later saying that I will bring the coffee maker down to him to see, as I didn't think that the next customers should drink from this bacteria either. Now sounding impatient and annoyed , Manager told me to just leave it there, and besides , they are closed now. I wished him well and didn't bother him again , as it was quite late... yes, late, you guessed it; 6:55 pm, with our concerns wholly disregarded by manager. Baseline customer service non-existent here, No attempt to greet tired drivers at check-in, (this was not an early or late check-in, btw, 245 pm. Their time? open 1pm) Who needs this ambush inconvenience after several hours on the road ? I make reservations so I can avoid this shit... and, yes I DO expect you to be there during YOUR businesses hours, slackers.

This is an average motel. Everything was in working order (had trouble turning heat on upon arriving but staff was quick to assist us. After that it worked perfectly). Room was not thoroughly clean which was our biggest disappointment. Hair in tub and on bed sheets , bits of trash (like paper and a ketchup packet) under bed , dusty bedside tables and dirt in corners of bathroom on floor.