Chalets rustiques à Cherryvale

« Initially gave us a smoking room, had an opened condom packet, with broken fake nails in the drawer, and blood stains on the bed and pillows. My husband contacted the staff manager to come look at the room personally and they gave us another room that was non smoking instead, since I’m pregnant and we don’t smoke at all. Room was better besides there being cigarette ashes on the bottom of the mirror and given a towel that had hair glue and a few drops of blood on it. Was also told that we’d...

« Hotel was listed as having an indoor and outdoor pool but no pool on the property. To be branded as a Hilton hotel I expected cleaner and more amenities. This hotel was previously something else about a year ago. It seems the only thing that did change was the name. I does not represent the Hilton brand well. »

« L'arrivée s'est bien déroulée. Mais lors de l'ouverture de la porte de chambre, ce fut la stupéfaction. Très sale, les couvertures étaient couvertes de taches ressemblant a un fluide corporel. Les murs tâchés de saletés, des rideaux servant de couvre-lit. La chambre sentait la moisissure et le climatisateur n'a jamais été nettoyé donc nous avions le nez bloqué après 1 heure ce qui était bien considérant l'odeur. Donc, un lieu a éviter autant que possible. Le déjeuner était inclus mais il n'y...

« Substandard an pricey »

« Absolutely horrible »

« Clean room and friendly staff. Exactly what you want for a quiet stay while you’re passing through. »

« Not bad but… could be better »

« We stayed there for 5 nights and every night seemed worse. At check in the lady was bothered that my husband and I and our 8 year old son would sleep in 1 bed with my daughter in the other bed. She claimed the room was too small for us and was rude when I said my son would sleep with us. The room she gave us was terrible. The AC was broken, which was fixed a day later BUT the AC then started to leak all over the floor. We used towels to keep soaking up the leak. This was our 3rd night in....

« This place is so underrated… Ultra clean in the heart of downtown … Highly recommended… Very helpful and intelligent staff… The pool was incredible… Highly recommend booking in advance due to being in such high demand… »