Charter Alley Vacation Packages

Lovely hotel, we're always happy staying here

Loved our one night stay, so relaxing and gorgeous room!

Characterful property, though the most interesting downstairs spaces didnt seem to have much function - it felt like they were a corridor to the restaurant. We were in a modern ground floor room - pleasant but some fittings looked a bit tired. There was no aircon. We were charged almost £100 for dinner for 2 (without wine). Food ok but not special - i was not even offered a bread roll with my soup. Most other diners seemed to be families with rather noisy children - overall it felt somewhere between fine dining and a holiday camp. At check in i was pressed to book and pay for breakfast, which i did. Next morning i was told by restaurant staff that they had no record of my booking

I was greeted warmly by a male receptionist. It was late as I had been to a concert at Romsey Abbey. Parking was difficult close to the hotel but found spaces in The Club area. My room was ok but needed a bit of modernising. Bathroom was more modern but had shower curtain rather than a screen. I personally prefer a walk in shower to a shower over the bath. The room was so hot. The window did open but still hot. A notice said keep bathroom door closed when using. I didn’t do that as I realised I couldn’t turn the door knob so if I had pushed the door closed I wouldn’t have been able to open it again! Breakfast was very good and the staff were very friendly.

The staff was incredibly helpful from beginning to end. Forgot to bring my adapters for US to UK, they loaned me one to recharge my phone etc for my stay. We arrived a few hours prior to check in time and were allowed to rest in spa area. We were provided free shuttle to cruise terminal. Our accommodation was excellent. Would stay again.