Charlotteville Vacation Packages

AMAZING! The view! Exactly what we needed!

My husband and I stayed for 10 nights. Absolutely enjoyed! Met a lot of nice people, from Trinidad and Tobago. We were there over Easter weekend, and school holidays. Oceanfront, all rooms! Location is the best, turtle beach. Saw a turtle dropping her eggs on the beach ! This is a 3*, but the staff definitely add a star. Shout out to Asst manager Jerome ( great guy), bar service Raul , Gabriel, Tennille! The gals at the grill, Nicole, Lakiesa, and Michem. Frederica’s cooking our eggs every morning! We will be back!

Breakfast menu was good. Friendly staff

The property is magnificent. Has its own beautiful beach. But clearly they are short on staff and on supplies - during breakfast I had to get off my chair to find someone to get me some coffee- since it was not self served. Our first night we ask for another blanket and they had none but send me a flat sheet Our beach towels were very damp because they did not have dry ones available. The worst part is that the running water in the room was medium brown in color. I could not use the water to make some tea or brush my teeth. I went to the front desk and ask for water- they gave me 2 little bottles and said I would have to pay if I want more. Maintenance came by and said it was not an easy fix. Same time a couple in a room about four rooms down from mines heard the conversation and stated that they were about to go to front desk to report the same issue. This hotel has always been the one that I stayed at on every visit to Tobago. Service has always been excellent. Clearly something has changed and I am hoping whatever shortcomings they’re experiencing is going to be short lived. I’m not writing off this hotel- I will be going back again.