Central Mainland Vacation Packages

Family friendly, nice staff, room could’ve been cleaned up a little more, tub was slightly dirty. I had to give it a quick scrub before hopping in

The activities were for all ages. We did not go swimming

The hotel is nice and convenient to universal studios. The rooms are clean but having to call housekeeping everyday to get your trash picked up or fresh towels was a hassle. One time no one answered and we had to walk down to the front desk to get someone. With kids this was a pain and the elevators were always out of commission everyday. Our last day we only had one working one that was delayed with everyone needing it.

We had stay at this property last year and loved it, so we decieded to stay again this year. This year was definitely different. The first night, the low battery alarm went of at 5am. I had to call for the AC not waorking a coupel of times. The wifi was not working at all. And one morning when we were going to sleep in a bit, housekeeping came knocking and opened the door while were we sleeping. Mind you the "do not disturb " was on the door. I texted the facilty and never heard anything back. We were definitely disappointed beause we had such a great experience last year. I will not be staying there again.

I was there for three nights. They never came to clean my room .