Center Valley Vacation Packages

Only spent 1 night, generally it was very comfortable.. Friendly and supportive staffs. The room was clean and tidy.. Would visit again if necessary

Great place to stay with a big family

Simply terrible. Check in: took 2 hrs to check in, only to be told that room isn’t ready and to come back later. No apology nothing. It’s obviously so common, staff don’t even bat an eye. Waterpark: needs completely refurbished. Disgusting. Dirt everywhere, and zero effort being made to clean. From dirty tissues in the pools, to just literally pieces of dirt and grime everywhere. Room: never cleaned, didn’t even have toilet paper and towels when I finally checked in. Everyone was leaving garbage in the corridors because their rooms were not being cleaned. So there’s black bags of trash everywhere as you walk to your room. Restaurants: didn’t use any. Over priced…. Check out: after waiting again in line, I was then told you don’t actually need to come to reception to check out. You just need to leave the room. After a few hours i then got a bill with a movie charge for $34 which i didn't watch. When I again went back i got told nothing they can do about it.

The only issue I have is that the prices inside are a little bit too high. Other than that I had a great stay. My kids had a lot of fun.