Center Hill Vacation Packages

Our stay was very pleasant, staff very polite! Great price!

The best overall experience ever at a resort

This hotel is very family-friendly and offers a wide variety of activities, amenities, and guest services. Overall, we had a great experience. The only area for improvement would be customer service, as some staff members, including housekeeping, could be more welcoming and attentive. Since this is a timeshare resort, the sales team goes above and beyond to ensure guests have a wonderful stay by providing information about activities, special offers, and resort benefits. We loved our stay and would definitely return. The excellent amenities and convenient proximity to the theme parks are major advantages that make this resort a great choice for families.

The check in was fast, the staff was extremely helpful and the room was spotless.

The service was not even up to a three star service. I came to check-in was at 2p the check in was at four. There was no effort to get me in earlier. The receptionist was rude and had no courtesy of Customer Service. She was not even friendly about it. I asked her if she had an idea when I could get checked in and she said at four maybe earlier or not. She sent me a message at 3:30 saying I could get checked out after my long flight. There was no room cleaning service at all, not even upon request. Limited toiletries unless requested and even then they didn’t bring everything I requested. Regardless, I still had a nice stay. The place is nice and as long as I didn’t need to depend on the staff, everything was good. But if you are looking for a resort feel they’re definitely was no resort feeling. A nice hotel would have worked better for me and would have been much more cost effective. I will not be staying there ever again.