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"The food and the restaurants were spectacular. The location is great for visitors with no cars. The lobby area is so nice. I’ve stayed at the Empress many times and we always had a sea view. I really missed a view this time. The view was just a boxed area outside our room."

"The Sefton had friendly and helpful staff. They helped to explain the area, and even made sure to let me know fairly quickly when I left something in my room after checkout. The atrium was a pretty cool area to watch, and the breakfast was pretty nice standard English Breakfast. Although I got one of the smaller rooms, it may have been the biggest hotel room I've ever stayed in Europe, and definitely did not feel cramped. It's worth noting the hotel was a little bit older/ dated then some other ones. But at the time of the review, there was some renovations that were under way. (As a note, that did make entry/ exit a little more confusing). Overall, a good stay and would stay there again next time I'm in Douglas"

"Lovely welcome! Great staff, food very good"

"The hotel was old but on the whole well kept, but our room was small the window was frosted over so no view and only open a couple of inches. The bed was a very small double bed. On the plus side the staff were excellent and friendly. The food was wonderful, cooked to perfection."