Castellana Grotte Vacation Packages

the first thing that stuck us was how out of town this type of accommodation is. That applies to all Masseria hotels. The rooms are situated around a pretty courtyard. The rooms are basic and of reasonable size. There are no facilities for making tea/coffee. However, there is a fridge. A small sitting area is outside each room. There is no bar here and the restaurant does not open till 8 pm. the reception can provide wine or coffee. We bought our own beer and kept in in fridge in room. The staff in the restaurant were not great on understanding or speaking English. There is a huge pool, but everyone is required to wear a swimming hat. We did not go in:(

I did not give it a complete five stars because transportation using the shuttle into the town was not very easy to use. The staff would say one time the staff would also say that we needed reservations every time we made reservations in the return coming back they didn’t accommodate for the amount of people coming back, and they also would not return with another van or shuttle, and you were told to figure out a way back to the hotel, which was not very customer service friendly. When you write down a list of names and people make reservations to return back, you need to make sure you have accommodations for that amount of people. Also, every night when we would make reservations each person at the front desk had a different story so first you said they said anytime after 7 o’clock you can make a reservations another person would say no only at 11:30 so you were getting different answers from each person and you never knew how you were gonna get back so honestly after a while we would try to find a toque toque in town to try to get back to the hotel because it was ridiculous. You cannot say you have shuttle service for gas if you don’t accommodate for all your guests.

The property was simply magical. It was incredibly private, absolutely beautiful, and the staff was amazing. I will be returning many times in the future.

We stayed in Hi Hotel in Bari for 4 nights and we had the best stay possible. Hotel was not crowded which makes our use of their outdoor pool a fantastic experience. Water was super warm and at times we had it all for ourselves. Absolutely perfect! I would also like to mention staff, as they were so helpful answering our questions and helping us navigate through transport issues, printing maps and advising on places to visit! Breakfast in Hi Hotel is lovely, so much to choose from, and restaurant area is nice and peaceful. We would definitely recommend staying and would happily stay another time if we would ever go Bari again!